Director, Engagement & Communications

What You’ll Be Doing 

As a Director, Engagement & Communications of Infrastructure & Modernization’s (I&M) Operations Support Services (OSS) team, reporting to the Senior Director, OSS, you'll join a team of professionals dedicated to turning business strategy into action through clear and purposeful communication. In this role, you'll lead a team that focus on various communications and engagement initiatives that educate and inform the broad and diverse I&M team, in addition to our partners in the CAO across CIBC.  

You and your team will work closely with I&M’s most senior leadership team leading the development and execution of all engagement and communications initiatives, including SVP/EVP level town halls and leader sessions, videos and other strategic asks as needed to effectively tell the story of our business to our leaders, teams and partners. This role is an excellent opportunity to showcase your creativity and work with leaders of all levels across I&M and with SBU and Functional Group partners.   

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. 

How You’ll Succeed 

• Strong Leadership You are a strong leader who has the ability to build collaboration between team members, share learning and lead through change. 

• Strategic mindset  You see the big picture and can translate complex technical strategies into easy to understand messaging and presentations. You can gather, analyze and distill information with limited direction to pull key messages that are simple, clear and brief, and that resonate with the intended audience.  

• Communications and Storytelling You know how to tell compelling business stories and have unique ideas of how to make messages stick with your audience. 

• Planning & Execution You provide exceptional planning and orchestration in a fast paced, ambiguous environment. You effectively manage multiple activities with varying complexity while under tight timeframes. 

• Relationship Development and Management You understand that getting things done takes collaboration across several teams, and you are someone who enjoys working with others and building relationships with people of all levels  

• Continuous Improvement Mindset You actively seek opportunities to drive our business forward and continuously evolve your thinking and approach to deliver your best. By leveraging your knowledge, experience, relationships, and collaboration, you assess whether services, processes, or procedures can be modified to better suit the business. You make practical recommendations and help bring them to fruition.

Who You Are 

• You can demonstrate experience in working with leaders of all levels and advising on presentations, messaging and content, relationship management. Developing key messages, building presentations that are compelling, clear and impactful, communicating to teams and leaders of all levels. 8-10 years of related work experience; university degree / college diploma in Communications or related field. 

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

• You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.  

• You are extremely organized and plan ahead. You know what it means to plan SVP and EVP-level events geared toward teams and leaders, and you’re comfortable  leading them end-to-end from planning to execution. You can lead a team through the planning stages and are proficient in juggling multiple events at the same time. 

• You are a bold and accountable leader.  You can lead collaboration of a variety of stakeholders to reach alignment within the organization and you inspire outcomes by making yourself heard. You have knowledge of approaches, tools, and techniques for gaining the cooperation and support of others.  

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results. 

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.