Director of Clinical Operations

Idlewyld Manor is hiring a Director of Clinical Operations! 

Idlewyld Manor is a not for profit 192 bed long term care residence that features high quality living in a home like environment. Privacy, dignity and caring is the philosophy we live by. If you are an individual who values Teamwork, Honesty, Respect, Innovation, Versatility and Excellence then we would like to hear from you.

Thrive Group is proud to be certified as one of Canada’s Great Places to Work®! In addition, we have been recognized an awarded as:

• 2026 Best Workplaces with the Most Trusted Executive Team


• 2026 Top 50 Best Workplaces in Canada


• 2026 Best Workplaces for Women

We’re thrilled to be acknowledged for our commitment to creating an exceptional workplace!

Position Summary:

The Director of Clinical Operations (DCO) is a clinical leader who drives high-quality, resident-centered care across long-term care services while aligning daily operations with organizational strategy, values, and regulatory standards. This role provides leadership to nursing and interdisciplinary teams, fostering a culture of engagement, innovation, safety, and continuous learning. The DCO works with clinical leaders to ensure clinical practice excellence, staff education, and competency development, while ensuring consistent implementation of evidence-informed care models and organizational priorities. With accountability for resident care outcomes, quality improvement, compliance, and operational effectiveness, the role collaborates closely with internal leaders, external partners, and families to support coordinated, compassionate care. Additionally, the DCO contributes to financial stewardship, workforce planning, and system-level initiatives, while promoting staff well-being, safety, and professional growth to sustain a high-performing and supportive care environment.

Employment Requirements: 

• Must be a Registered Nurse (RN) with a current certificate of competence from the College of Nurses of Ontario and be a member in good standing.


• A Bachelor of Science in Nursing is required; a Master’s degree is beneficial.


• Must have a minimum of three years’ experience in a leadership capacity within a long-term care setting or similar environment.


• Must possess working knowledge of the Ministry of Health and Long Term Care Act; Occupational Health and Safety Act and ESA legislation.


• Proven ability to coach and train with an understanding of adult learning principles.  


• Must possess exceptional leadership abilities and demonstrate a passion for engaging employees and promoting a supportive and productive work.


• Demonstrated skills as a system thinker and transformational leader, with experience or willing to learn about building coalitions with external partners to advance innovation in long-term care culture.  


• Experience operating within a unionized environment and knowledge of the collective bargaining process preferred.  


• Effective problem-solving skills; prioritization and organizational skills; written and oral communication skills; and advanced computer skills are essential.  


• Ability to build strong relationships with a variety of individuals including residents, families, employees, community partners required.


•  A valid driver's license is required as well as successful completion of a Police Check, Vulnerable Screening Check and medical.

Starting Rate: $105,000–$125,000 annually

Application Closing Date: Tuesday June 9th at 11:59 pm 

We are currently hiring to fill a new position on our team. While we thank all applicants for their applications, only those advancing to the interview stage will be contacted.

At Thrive Group, we embrace equity, diversity, and inclusion. Our commitment to this is directly linked to our organizational values of Teamwork, Honesty, Respect, Innovation, Versatility, and Excellence. Thrive Group strives to attract, develop, and retain a workforce that is as diverse as the residents, clients, and customers we serve and are committed to providing an accessible candidate experience through the recruitment and selection process. Should you require accommodation through any stage of the recruitment process, please contact the Human Resources Department at 289-309-8477 or email [email protected]