Director of Operations

Our client is an established, privately owned real estate ownership and management company with a diversified Ontario portfolio of approximately 1,500 multi-residential units across 30 properties, alongside commercial holdings. They are seeking an experienced Director of Operations to own day-to-day portfolio performance, lead their property management teams, and work directly with ownership to strengthen operations. This newly created leadership position offers the opportunity to make a meaningful impact on an established business.

Your New Employer

This is a stable, privately owned real estate organization with a long-term approach to property ownership and management. With an established portfolio and direct involvement from ownership, the company offers an environment where decisions are practical, relationships matter, and results are valued.

As the business continues to grow and evolve, ownership is investing in stronger operational leadership, clearer accountability and more consistent execution across its properties. You'll join an organization where your experience and judgment will be valued, with the opportunity to shape how the portfolio operates moving forward.

Your Role

You will oversee day-to-day operations across a predominantly multi-residential portfolio, leading two Property Managers and the broader operational team, including leasing, administrative and site personnel.

Your focus will be on turning priorities into action, establishing clear expectations and ensuring work is completed rather than simply delegated. You'll oversee property performance, maintenance, capital improvements, staffing, budgets and service delivery while identifying opportunities to improve efficiency and accountability.

Working closely with ownership, you'll bring structure, consistency and leadership to an established portfolio while gradually assuming greater operational decision-making authority.

What Sets You Apart

You are an experienced multi-residential property management leader who knows how to manage both people and properties. You understand the realities of operating legacy residential buildings, balancing competing priorities and keeping teams accountable.

You bring strong financial and operational judgment, a hands-on leadership style and the confidence to address challenges directly. You're organized, decisive and comfortable working closely with ownership while taking responsibility for results.

Most importantly, you follow through. You don't just identify problems or assign tasks; you ensure solutions are implemented and results are delivered.

Why Join?

This is an opportunity to step into a newly created senior leadership role with genuine influence over an established real estate portfolio. 

If you're looking for greater responsibility, meaningful autonomy and the opportunity to see the impact of your leadership, this is a role worth exploring.

Compensation

Base salary of $140,000–$160,000 per year; eligible for a discretionary annual bonus (which is not guaranteed and may vary based on individual and company performance) and benefits.

Additional Information

This posting is for an existing vacancy. Artificial intelligence-based tools are not used in the screening or selection process for this role.

Take the Next Step

If you're an experienced multi-residential property management leader ready to take ownership of a portfolio's performance, we'd welcome the opportunity to discuss how HighView can help you make your Best Next Move!