Director of Patient Programs

Empowering lives, healing hearts, embracing future!
Reporting into the Vice President of NavieGo Patient Programs, the Program Director will be an instrumental part in leading universal program best practices while providing strategic and operational oversight for a portfolio of NavieGo’s patient support programs with the intention of driving operational excellence.
You will be part of a rapidly growing business where you will be leveraging your ability to collaborate and obtain buy in with all stakeholders in order to achieve operational integration across all areas of the business.

What we offer (and why you’ll love it here!):

• Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.

• Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.

• Our People Say It Best:  https://www.youtube.com/watch?v=gySeQnPY7Tg


• Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.  


• What & Where: Remote, Canada, Full Time - Permanent 


• Closing Date: February 24th, 2026

Why BioScript Solutions?

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?

Your Mission:   

The Program Director will be an instrumental part in leading universal program best practices while providing strategic and operational oversight for a portfolio of NavieGo’s patient support programs with the intention of driving operational excellence. You will be part of a rapidly growing business where you will be leveraging your ability to collaborate and obtain buy in with all stakeholders in order to achieve operational integration across all areas of the business.  

What You Bring to the Table:   

• Education: Business, administration, or relevant healthcare degree;


• Experience:  5 – 7 years proven experience and leadership in patient support programs, leading business change initiatives and building/improving operational processes;


• Relatable patient support program experience in Oncology;


• Takes a proactive approach to obtain and improve program insights, and brings strategic insights and competitive advantage to the program and to internal teams;


• Demonstrates leadership through actions, able to solicit buy in and inspire a team;


• Provides ownership on partner account management, provides consistent value and strategic insights to partners;


• Develops and mentors leaders and supports learning/development for all colleagues;


• Overall accountability for strategic direction, operational processes, program efficiency and financial performance of portfolio;


• Takes leadership to manage priorities, stakeholder urgencies and emergency response planning;


• Facilitates the interdisciplinary team development to improve operational results and the patient experience;


• Responsible for a portfolio of patient support programs, multiple partners, ensuring operational excellence (high quality performance and service delivery);


• Accountable for execution of operational/strategic projects within NavieGo or across BioScript;


• Achieves company goals through implementation of strategy and tactics across the portfolio;


• Responsible for establishing, growing and maintaining long term client partnerships;


• Collaborates with other business leaders to look for seamless integration opportunities between different business units (NavieGo, A&D, Coverdale and BioScript Pharmacy);


• Monitors the pharmaceutical landscape for changes and insights applicable to the business;


• Provides forward thinking innovations and ideas for change;

Core Competencies: You thrive in a collaborative environment and bring positivity and enthusiasm to every project. 

Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.  

We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.  

We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.     

We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [email protected].   

Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!  

Take a look firsthand at what we do here! - https://www.youtube.com/watch?v=Prd_s5vXynQ

#INDA