Director of Quality

About Renaissance:

Corporately located in Ottawa, Canada, Renaissance is a leader in telecommunications, electronics and harsh environment repair, engineering, logistics and support solutions. We optimize the life cycles of our global customers by innovating what is available, to access the unavailable.

We offer a competitive compensation package and a business culture which rewards performance.

For additional information on Renaissance, please visit our website at www.renrns.com. 

Overall Requirements:

The Director of Quality is responsible for overseeing and managing all aspects of the organization’s quality assurance and improvement programs, ensuring products and services meet or exceeds industry standards and customer expectations, and driving continuous improvement.

Responsibilities:

• Create, implement, and maintain quality management systems, policies, and procedures


• Ensure compliance within the quality department


• Develop and manage quality control programs, standard testing, and evaluation process


• Evaluate production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements


• Collaborate with management and senior staff across production departments and roles to draft acceptable quality standards


• Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance


• Works with Engineering to develop criteria and specifications as it relates to processes and product control


• Works with the customer base to improve overall quality and problem resolutions.


• Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies


• Supervise and coordinate activities of quality teams


• Train and develop team members


• Foster a culture of quality and continuous improvement


• Performs other related duties as assigned 

Additional Qualifications

• Excellent verbal and written communication skills with the ability to train staff


• Thorough understanding quality control standards and methodologies


• Thorough understanding of telecommunications industry


• Excellent organizational skills and attention to detail


• Strong analytical and problem-solving skills


• Strong supervisory and leadership skills


• Proficient with Microsoft Office Suite or related software

Renaissance Repair & Supply values the diversity of our workforce. We are committed to providing access & opportunity to individuals with disabilities. We will provide reasonable accommodation throughout the recruitment and employment process. Should you require accommodation, please contact us at [email protected].   

This position may require exposure to confidential information. All applicants must meet the eligibility requirements of the Controlled Goods Directorate (CGD).

We thank you for your interest in Renaissance Repair and Supply.  Please note that only those candidates selected for an interview will be contacted.