Director, Operations Food

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 

Participates in the development of primary goals, operating plans, policies, and short- and long-range objectives for the business unit(s). Provide leadership, direction and training to all employees to ensure the primary goals, operating plans, policies and objectives are achieved.

• Directs laboratory to achieve an efficient and profitable operation. Ensure business returns maximum profit on the business unit P&L statements.
• Provides the necessary resources for the laboratory (personnel, equipment, supplies) for the quality assurance program, to ensure confidence in the laboratory’s results.
• Determines action plans to meet the primary goals of the company and provides ongoing assessments of laboratory performance to other executives.
• Oversees integration of new clients to include proper account set up in LIMS, appropriate test selection, timely execution of results and accurate billing.
• Ensures all testing procedures used in the laboratory have been appropriately validated and employee training has been completed before implementation. Approves purchases of operating supplies and works with senior management to gain approval when needed for capital expenditures.
• Ensures that the Quality Management System is implemented and maintained in accordance with the ISO 17025 standard.
• Represents organization to major customers, government agencies, and the public.
• Provides resources and opportunities for personal, business, and technical development and advancement.

• Bachelor’s degree in Microbiology, Chemistry, Food Science or related field.
• Minimum of 7 years in the industry or equivalent combination of education and experience.
• Masters/ Doctorate degree in Microbiology, Chemistry, Food Science or related
• Language Skills: English, Advanced level of knowledge preferred
• Mathematical Skills: Intermediate level of knowledge preferred
• Reasoning Skills/Abilities: Advanced level required
• Computer Skills: Basic use of Microsoft Office 365 Suite required, intermediate level use of Microsoft Excel preferred and experience with LIMS system preferred
• Demonstrated leadership and team building competencies, strong project management and complex problem-solving abilities.
• Ability to contribute effectively in a cross-functional team setting and to build effective relationships with team and customer.
• Excellent oral and written communication skills.

Salary: $95k to $120k 

Some benefit highlights:

• 80% coverage Health, Dental and Vision 
• Paid time off
• RRSP Program Eligibility 

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.



This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.



Accommodations are available on request for qualified candidates during each stage of the recruitment process.



Please note that candidates applying for Canadian job openings should be authorized to work in Canada.