Director, Payroll and Benefits

Who We Are

CarePartners is one of Ontario’s largest, most reputable and well-established accredited home health care providers, providing nursing, personal support, home support, palliative, therapy and rehabilitation support services for patients of all ages across urban and rural Ontario. We visit approximately 80,000 patients each year in homes, schools, clinics, workplaces and retirement homes, spread across 14 branches and 21 nursing clinics.

We continuously innovate to meet patient needs with specialized (award-winning) care programs and technology, including virtual care and AI.

Overview

We are currently looking for someone to join our team in the permanent role of Payroll & Benefits Director. This position is based out of our corporate office located in Waterloo, Ontario, with remote working options also available.

Reporting to the Chief Financial Officer, the Director, Payroll, and Benefits is responsible for overseeing the delivery and administration of CarePartners payroll process and benefits program. The Director will also engage in strategic planning to improve system efficiencies, enhance employee satisfaction, and ensure financial prudence in the management of employee compensation packages. Key responsibilities include ensuring accurate and timely reporting, managing payroll tax compliance, and working closely with HR to ensure seamless integration of payroll with employee benefits, compensation and to provide excellent customer service. Professionalism, resourcefulness, and continuous improvement are vital values required for this role

What We Offer

In addition to a competitive salary and access to group benefit and RRSP programs, your future colleagues want to tell you that you’ll enjoy…

• “working within a knowledgeable and collaborative team"
• “working within a learning environment and having an opportunity to gain skills”
• “work life balance and flexibility”
• “working for a company that provides essential health care and positively impacts the lives of so many Ontarian’s”

What The Role Involves

PAYROLL OPERATIONS.

• Actively collaborates with HR to ensure seamless employee experience
• Oversees the accurate and timely processing of payroll for all employee categories (full-time, part-time, seasonal and students) in compliance with legislative standards and collective agreements.
• Lead the evaluation and integration of new payroll technologies to streamline operations, with a focus on automating routine processes to enhance efficiency.
• Support HR/Payroll system effectiveness as the subject matter expert, ensuring system security and data integrity.
• Conduct thorough year-end payroll reconciliation to ensure all payroll transactions are accurately recorded and accounted for, including wages, taxes, benefits deductions, and other payroll-related expenses.
• Oversee the application of five (5) Collective agreements as it relates to payroll, leave and time.
• Stay updated on changes in payroll-related legislation and implement necessary adjustments to payroll processes, policies, and systems to maintain compliance.
• Define payroll standards and procedures, manage staff performance, and oversee staffing decisions, ensuring team productivity aligns with departmental goals.
• Perform regular payroll reconciliations to ensure accuracy in financial reporting and compliance with audit requirements.
• Monitor and manage employee leaves of absence, ensuring accurate tracking and compliance with employment standards.

BENEFITS ADMINISTRATION.

• Lead the comprehensive administration of all employee benefits programs as per the benefit plan.
• Ensure that all benefits are administered in alignment with company policies, government regulations, and best practices.
• Oversee the enrollment process, ensuring that it is efficient, accurate, and user-friendly for all employees.
• Regularly audit benefits plans participation, costs, and invoices against payroll deductions and premiums to identify discrepancies and resolve issues promptly.
• Collaborate with the finance department to ensure accurate financial reporting and budgeting for benefits expenses.

COMPLIANCE & REPORTING.

• Accountable for establishing and overseeing Payroll and Benefit audit principles and processes for pay processing cycle, collective agreement changes, and compliance with all legislative payroll and remittance obligations.
• Guaranteed timely preparation and distribution of year-end employee tax slips and forms.
• Creates analytics related to Payroll and Benefit statistics, cost implications and provides reporting as requested, including but not limited to, Benefit experience tracking and trend analysis on a monthly, quarterly, and annual basis.
• Leading and guiding the team for reconciliation processes.
• Maintain and provide daily records, federal payroll statistics and assists in gathering data for the preparation of reports for Government reporting and for senior management.
• Troubleshooting issues pertaining to payroll
• Oversees the reconciliation of the general ledger payroll accounts and payroll bank account.
• Provides costing to Human Resources on Collective Agreement propositions for bargaining.
• Working with Finance, performs post payroll analysis on each bi-weekly payroll with critical analysis on trends or issues.
• Designs full payroll dashboard on key KPI to Management and Executive teams.
• Engaging with business leaders and departments to collaborate on payroll and benefits enhancements.

What You Bring

• Post-Secondary Degree/Diploma in Finance/Accounting/HR or related field or the equivalent knowledge and experience.
• Certified Payroll Manager (CPM) or Payroll Leadership Professional (PLP)
• Minimum of seven (7) years of related experience managing end-to-end payroll and implementing process improvements or best practice initiatives within a complex multi-union environment with various pay models and employee categories.
• Collective agreement implementation.
• In-depth knowledge of payroll processes and benefits administration.
• Current or previous leadership or supervisory experience.
• Excellent problem solving, and decision-making skills on complex issues.
• Ability to demonstrate critical thinking, identify problems, then develop and implement solutions while working on tight deadlines and balancing workloads.
• Advanced analytical and financial skills, with the ability to create detailed reports, forecasts, and budgets related to payroll and benefits expenditures.
• The ability to manage time and complete priorities effectively is required while maintaining excellent customer service.
• Advanced Proficiency in Microsoft Office as well as other HRIS systems.
• Experience with Time and Attendance Management software.
• Knowledge of PDS Vista an asset
• A clear background check

CarePartners In Your Community

In addition to providing home-based personal support, rehabilitation and therapy, nursing and palliative care across Ontario, CarePartners also serves the community through clinics, transitional care units, and provides relief in nursing homes and shared care settings.

Through our outreach program, we’ve been organizing medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.