Disbursement Officer

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Disbursement officer ensures the integrity, completeness, and accuracy of financial data within the systems by demonstrating a thorough knowledge of the Bank's policies and procedures.  This person is responsible for ensuring the efficient processing of transactions to client accounts by reviewing and analyzing transactions while ensuring compliance with the Bank's policies and procedures. This person is also responsible for the preparation of financial analysis and reports.

CHALLENGES TO BE MET

• Promptly resolve all difficult transactions brought to his or her attention by contacting field staff to recommend action to be taken, initiating corrective actions pertaining to customer accounts monitoring and following-up on such recommendations
•  Evaluate all adjustment situations that will affect customer statements, analyze and resolve any inconsistencies in line with policies and procedures, and make recommendations as required
• Ensure that all payments are properly applied against customer files, reconcile the bank account, supervise, and evaluate their conformity with BDC policies and procedures while also ensuring their timely processing
• Ensure timely processing of Amendment Service Request (operations) and evaluate their conformity with BDC policies and procedures
• Develop, maintain, and supervise a support service to branches by making recommendations and suggestions to them in servicing the needs of their customers in the most courteous way and provide ongoing training and coaching to field staff
• Document processes and procedures and make recommendations for their improvement.
• Participate in the preparation of timely, accurate, and reliable financial reports
• Ensure that all requests for financial information on loan activities from the shareholder, government agencies, media, internal departments and other stakeholders are responded in a timely manner within deadlines
• Participate, or assist with special projects

WHAT WE ARE LOOKING FOR

• College diploma in accounting or administration, 2 to 5 years’ experience in accounting
• Good knowledge of accounting practices and principles (IFRS)
• Experience in account reconciliation and bookkeeping (Sales, Accounts Receivable, General Ledger, etc.) using accounting software (AS400, CRM an asset)
• Good knowledge of MS Excel
• Ability to maintain excellent communication and interact quickly with customers (internal at all levels) and provide high quality service
• Detail oriented and a good team player
• Ability to work independently, good organization and ability to meet deadlines
• Bilingual (English and French, oral, and written)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.