Dispatch Coordinator

AGI Transport Inc. is an asset-based well-managed trucking company, Located in Caledon, ON close to HWY10 & King Road intersection.

We are currently looking to hire a Dispatch Coordinator who will be responsible for dispatching daily deliveries that transport fright across North America, Pre-Planning and Dispatching future loads based out of our Caledon office in Ontario.

Duties:

• Plan daily loads, manage equipment for pickups and deliveries.
• Scheduling pickup and delivery appointments for drivers.
• Ensure all units are on schedule for delivery and pickup.
• Communicating with customers and responding to their queries (via phone, email or fax) in a professional and timely manner.
• Continually update customers as to the status of each order as required and solve customer-specific freight issues.
• Complete yard checks.

• Coordinating with other departments to clear customs paperwork.
• Manage driver hours and ensure they are compliant.
• Collaborates and offers assistance to other team members in delivering optimal transportation service solutions.
• Performs related duties as assigned by the Operations Manager and General Manager.
• Willing to work on the weekend for a few hours if needed.

Desired Skills and Experience

• Strong computer skills, particularly with Microsoft Office.
• Previous logistics and customer experience is an asset.
• Good time-management with an ability to prioritize and multi-task.
• Ability to learn new software quickly.

Job Type: Full-time

Experience:

• Dispatching: 1 year (Preferred)