Dispatcher

American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. 

 

Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal recycling, decommissioning and demolition, auto-parts sales and recycling, manufacturing of solder assemblies, construction waste recycling, and production of customized industrial and mining products. 

 

We take pride in doing good things for the environment to help create a greener, more sustainable future for all. 

It’s simple; we do it right. We AIM for excellence. 

As an AIM Dispatcher, you will be responsible for providing a high level of customer service to all accounts while scheduling company drivers to service customers. This is a fast-paced, dynamic environment that requires the ability to problem solve and will provide the chance for learning every day. 

What you're responsible for: 

• Distributing and coordinating customer service calls. 
• Communicating between scale operators, yard operations and drivers. 
• Directing trucks and providing detailed feedback to scale on quality of material. 
• Monitoring driver hours within provincial compliance regulations. 
• Tracking incoming and outgoing orders 
• Planning efficient routes based on customer pickup requests
• Ensuring safe operation processes and procedures are followed

To join our team:

• You have 2+ years of fleet dispatching experience.
• You are proficient in Microsoft Office (Excel, Word).
• You have strong customer service skills with a high level of professionalism.
• You are able to work independently and maintain strong attention to detail.
• You are comfortable performing in a fast-paced, high-pressure environment while multitasking.
• You have knowledge of MTO regulations, border crossing procedures and documentation, and truck/trailer combinations.

What we offer! 

• A competitive wage, vacation, benefits and a RRSP matching program 
• Annual AIM tuition scholarship program up to $8,500 per eligible dependents 
• The tools and support needed to be successful in your career and professional development 
• A dynamic & rewarding work environment that is also a lot of fun! 

This role offers a competitive compensation package with an annual salary range of CAD $60,000–70,000.