Dispatcher

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers. Starting wage for this position is $18.50/hr.

• Communicate daily via phone, radio, and emails with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out. 
• Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration. 
• Work with the sales team to coordinate customer’s delivery requests. 
• Maintains regular and professional communication with the customer. 
• Plan loads/runs to ensure the best time efficiency and load factor. 
• Coordinate vehicle maintenance. 
• Assist other dispatch/shipping staff as required during spikes in workload. 
• Troubleshoot delivery problems. 
• Process paperwork according to company shipping procedures. 

• Manage multiple and changing priorities. 
• Enjoy working in a fast-paced environment. 
• High detail and well-organized. 
• Ability to multi-task and willingness to learn. 
• Work well with minimal supervision, under pressure, and within time constraints in a busy environment. 
• Excellent people skills.