Electronics Field Technologist- Ramudden Digital

Job Summary

Reporting to the Project & Field Services Manager, the Electronics Technologist will install, maintain, and repair the products owned by and distributed by the organization both in-house and in the field.  They will perform work both in-house and, in the field, and will be required to follow blueprints and instructions to assemble, service, and maintain systems with minimal downtime needed. 

Job Responsibilities

• Read and interpret blueprints and technical drawings


• Troubleshoot electrical issues


• Follow instructions and designs and use manual and power tools to build electrical enclosures (both AC and DC) as well as mechanical mounting brackets and other assemblies


• Assist with design of new systems including the creation of drawings in Solidworks3D


• Fulfill customer orders and complete associated paperwork


• Carefully follow established safety procedures and guidelines


• Travel to sites and perform repair and maintenance work


• Provide Technical Support to Clients


• Identifies, investigates, and resolves users problems with hardware & software


• Fields support calls, chat, email, and/or other communication from users with inquiries regarding purchased product


• Commissions and configures systems remotely for clients


• Other duties as assigned to meet business and customer needs

Requirements

• Post-secondary education in engineering or 2 years of equivalent experience


• Full G driver’s license and clean driver’s abstract


• Ability to interpret technical drawings, blueprints, and instructions


• Ability to operate electrical and manual machinery


• Proficiency with Microsoft Office with above average Excel skills


• Structured CRM experience (Salesforce) an asset


• Experience with Solidworks3D is an asset


• Ability to deal with deadlines and tight timelines


• Strong communication and interpersonal skills


• A keen interest to learn and grow and a willingness to be coached


• Very occasional weekend and night work (once or twice a year)