Emergency Department RN Results Expediter

Emergency Department RN Results Expediter

Hennick Humber Hospital. Tomorrow's Healthcare, Today.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, equity, inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives.  At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.    

Reporting to: Manager, Clinical Programs (Emergency Department)

Location: Hennick Humber Hospital, Wilson Site

Employment Status: Temporary Full Time

Duration: March 31, 2027

Hours of Work: Monday - Friday; Days, Flexibility required

Employee Group: Non-Union

Salary: $49.919 - $62.438

Humber River Health is seeking a RN Results Expediter for our Emergency Department (ED) to support the timely review, management and communication of post-discharge diagnostic results for the ED. .

Working collaboratively with the Emergency physician and the interdisciplinary team, the RN Results Expediter will coordinate follow-up related to laboratory, microbiology, pathology, and diagnostic imaging results identified after patient discharge. This role is integral to improving patient safety, reducing delays in care, supporting quality improvement initiatives, and enhancing physician availability for direct patient care.

Key Responsibilities:

• Review and monitor outstanding diagnostic results for discharged ED patients including laboratory, microbiology, pathology, and diagnostic imaging findings.
• Identify abnormal or critical results requiring further assessment or intervention
• Escalate significant findings to the Most Responsible Physician or designated ED physicians to determine appropriate follow-up care plans
• Collaborate with Emergency Physicians to determine appropriate follow-up plans and patient disposition.
• Conduct telephone callbacks with patients regarding diagnostic results, recommended treatment plans and follow-up requirements.
• Provide patient education and reinforce discharge instructions, return precautions, and follow-up recommendations.
• Assume responsibilities traditionally managed during physician callback shifts during the Monday -Friday Days.
• Participate in quality improvement initiatives focused on diagnostic excellence, patient safety, result management, and reduction of preventable return visits.
• Documents relevant information in the EMR as per HRH and CNO standards

Qualifications:

• Bachelor of Science in Nursing (BScN) or equivalent healthcare-related degree.
• Current registration in good standing with the College of Nurses of Ontario (CNO)
• Minimum five years recent Emergency Department nursing experience
• Current Basic Cardiac Life Support (BCLS) certification
• Demonstrated expertise in emergency nursing assessment, clinical decision-making, and patient education.
• Experience interpreting and responding to diagnostic information in collaboration with physicians.
• Strong communication, conflict resolution, and patient engagement skills.
• Demonstrated ability to work independently while managing competing priorities.
• Proficiency with electronic health records, Microsoft Office applications, and Meditech.
• Excellent attendance and discipline free record a requirement.

Preferred

• Advanced Cardiac Life Support (ACLS) certification required
• Coronary Care 1 (CC1) certification required
• Membership with Nurses Association of Ontario (RNAO) preferred
• Experience in quality improvement, patient safety, clinical informatics, or care coordination initiatives.
• Knowledge of Lean, process improvement, or healthcare quality methodologies.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect. All employees have the opportunity to contribute to the Healthcare of Ontario Pension Plan (HOOPP), one of Canada's leading defined benefit pension plans, featuring employer-matched contributions to help you build a secure retirement.

Humber River Health is committed to creating an inclusive, equitable and accessible workplace that reflects the diversity of our communities. Guided by our strategic direction to embed equity, diversity and inclusion in everything we do – and to address systemic barriers – we foster a culture where everyone feels respected, valued and empowered to contribute.

We welcome applications from individuals of all equity-deserving groups, including Indigenous peoples, racialized communities, persons living with disabilities, women, 2SLGBTQ+ individuals and seniors. We recognize that diverse identities and perspectives strengthen our ability to deliver safe, innovative and compassionate care.

As an equal opportunity employer, Humber River Health complies with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. We do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other protected ground.

Accommodations are available throughout the recruitment process and employment. Please contact our recruitment team to discuss your needs confidentially.

This position is being posted in response to an existing vacancy at Humber River Health.