Emma House Family Support Worker - Relief

Are you a changemaker? Come on INN!

Who Are We?
We’re an amazing team, doing amazing things every day. Inn from the Cold is the largest organization in the Calgary region dedicated to supporting families experiencing a housing crisis.

At Inn from the Cold, we offer more than a job; we provide an opportunity to make a profound impact on the lives of families in need. Our values guide us — compassion, accountability, respect, inclusivity, courage, and innovation. We are driven by our vision of a thriving community where every child and family has a safe and stable place to call home.

We prioritize people, recognizing the uniqueness and worth of everyone who walks through our doors. Our commitment to reconciliation and equity is not just a statement; it's a journey we're dedicated to, actively working alongside Indigenous peoples and marginalized communities to dismantle oppressive structures. As a trauma informed organization, we create a safe and supportive environment, promoting healing and resilience.

We are a multidisciplinary team united by a shared vision, mission and values. Collaboration is at the heart of our work, and we believe that diverse perspectives drive our success. It is this diversity and the respect and value we have for each other and our community that makes us stronger.
If this sounds like a place where you would want to work, please review the position below to see if there’s a fit with your skills and experience.

What Are We Looking For?
• Position Title     Family Support Worker - Emma House
• Job Type            Relief

• Department       Housing

• Reports to          Manager, Housing

Position Overview

We are seeking a passionate and dedicated Relief Family Support Worker to join our team at Emma House. Family Emma House Support workers (FSW) work at our Emma House location with expectant mothers or mothers whom have recently given birth, and are experiencing homelessness. FSW’s provide emotional support, basic needs support for mothers and babies during their stay at Emma House and work collaboratively with Case Managers and other program staff.

Relief Family support workers may cover a variety of shifts providing coverage when required. Ability to work evenings and overnight shifts is required.

The successful candidate will have current (within the past 6 months)  Police Check and Intervention Check.

What You’ll Do

• Engage with mothers and children, develop rapport, offer support and model positive, compassionate and healthy professional relationships and boundaries.


• Ensure the safety and wellbeing of all babies/children and mothers residing at Emma House; provide crisis intervention when needed.


• Oversee daily house operations, and provide responsive care that supports the daily health and wellness needs of families during their stay at Emma House.


• Work collaboratively with Case Managers to assist in connecting mothers to appropriate resources and services.


• Work closely with Program Supervisor and Case Managers to support the family case plan, birthing plan, and housing plan closer to graduation.


• Provide child-minding support when necessary.

This position description reflects the general duties of the role, but is not intended to include all duties that may be inherent in the position. The Emma House Family Support Worker may be asked to perform other duties as required or assigned.

 What You Bring to Our Mission

• Post-secondary diploma or degree in Social Work, Child/Youth Care or related field of study is preferred; a combination of experience and other education may be considered.


• Experience working with at risk/vulnerable women, children and/or the homeless sector.


• Experience working in a congregate living setting is an asset.


• Knowledge of community resources and supports for mothers and children.


• Current First Aid/CPR-C is required; Suicide Intervention Certification is an asset. Training will be provided if necessary.


• Computer literacy, including effective working skills of MS Word, Excel and e-mail required


• Excellent teamwork, collaborative problem-solving and team building skills


• Able to effectively communicate both verbally and in writing in English


• Must be able to work evening (3:00 PM – 11:00 PM) and overnight shifts (11:00 PM – 7 AM)
  

What We Offer

We provide people with meaningful work and are committed to offering equitable benefits and total compensation to all staff, including:

• Competitive salary, where all employees are paid a living wage at minimum


• Focus on health and wellbeing, including access to employer paid extended health benefits, dental benefits, annual health spending account and employer matched RRSP contributions


• Commitment to your mental wellbeing with free and confidential support through the Employee & Family Assistance Program


• Work life balance, including paid vacation starting at three weeks, wellness days, and 12 paid statutory holidays


• Supportive and flexible work environment, with ongoing training and development opportunities


• Potlucks, celebrations, employee engagement initiatives and plenty of fun


• Strong commitment to advancing reconciliation, aligning with the calls to action of the Truth and Reconciliation Commission of Canada and the United Nations Declaration on the Rights of Indigenous Peoples


• Recognition that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person and harnesses the strength in diversity, creating a rich and inclusive workplace.

Our Commitment

Join us in a workplace where your actions contribute to breaking down barriers, fostering equity, and creating a truly inclusive and antiracist space. At Inn from the Cold, you're not just an employee but a crucial part of a community, making a difference in the lives of those who need it most.

Diversity, Equity and Inclusion: The INN is deeply committed to building a workplace where inclusion is valued and prioritized. We welcome and encourage applicants from diverse backgrounds and experiences. If you are passionate about our mission and can contribute to our team, we encourage you to apply, even if you don't meet every qualification listed. We value unique perspectives and are committed to building a team that represents a variety of talents and skills. We are proud to be an equal opportunity employer seeking to create a welcoming and diverse environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religious beliefs, gender, gender identity or expression, family status, marital status, sexual orientation, place of origin, source of income, mental and physical disability, age or veteran status.

Join Our Team

We are excited to hear from you! We invite you to join our movement to end family homelessness in our city. If you are passionate about making a difference and meet the qualifications above, please submit your resume and cover letter at innfromthecold.org/careers

The successful candidate must satisfactorily complete a Police Information Check with Vulnerable Sector Search and a Child Intervention Record Check.

Application Deadline: Applications will be accepted until a successful candidate is found.

Inn from the Cold is committed to providing reasonable accommodations throughout the hiring process. To request an accommodation, please contact us at [email protected] before your interview.