Employment Consultant - Case Manager

This Role Might Be For You

At Job Zone d’emploi, our Employment Consultant – Case Managers work closely with people in our community as they prepare for, find, and keep employment. It’s rewarding, relationship-driven work — and it also requires strong organization, documentation, and follow-through.

If you enjoy supporting people while staying on top of details and deadlines, this role could be a great fit.

Who We Are

Since 1985, Job Zone d’emploi has been helping people in our community prepare for, find, and keep employment.

We are a non-profit, bilingual organization offering free services to job seekers and employers. We believe in compassion, professionalism, and respect — values that guide everything we do.

Why Join our Team?

• Competitive salary and 35-hour work week (Monday–Friday)


• Paid personal and sick time, vacation


• 100% employer-paid health benefits (after 3 months)


• RRSP contributions (after 2 years)


• Supportive, inclusive, and mission-driven team environment

About the Role

We’re looking for an Employment Consultant – Case Manager who is empathetic, well-organized, and genuinely motivated to help others move toward employment goals — while managing multiple clients and responsibilities at the same time.

You’ll provide one-on-one support, career counselling, and coaching to individuals facing barriers to employment. You’ll help clients explore options, build resumes, prepare for interviews, and connect with training or job opportunities.

Key Responsibilities

• Conduct client intake, assessment, and case management


• Develop and monitor individualized employment and return-to-work action plans


• Deliver employment counselling using approaches such as motivational interviewing and trauma-informed care


• Maintain accurate, timely case notes and reports in line with program requirements


• Collaborate with community partners and refer clients to appropriate resources


• Balance client appointments, documentation, and follow-ups throughout the day

About You

• Passionate about helping others succeed in their career goals


• Strong interpersonal, communication, and problem-solving skills


• Organized, self-motivated, and comfortable juggling multiple priorities in a busy day


• Comfortable using technology and case management systems to stay organized and on track

Education and Experience

• Post-secondary diploma/degree in Career and Work Counselling, Social Services, or
  
  
  
  • a related field with minimum 1 year of direct experience in employment or career counselling
  
  
  
  


• Career Development Practitioner certification (CCDP) or working toward it — asset


• Experience supporting vulnerable populations using client-centred approaches — asset

Additional Information

• 35 hours/week, Monday to Friday (occasional evenings or weekends may be required)


• Office-based position (Cornwall)


• Neat, professional appearance (business casual)


• Must maintain confidentiality and comply with privacy standards

How to Apply

Please submit your resume and cover letter.

This is an active recruitment for a current vacancy.

This position is open until filled.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Due to the volume of applications received, we are unable to provide individual status updates.

Job Zone d’emploi is an equal opportunity employer and welcomes applications from all qualified individuals.
Accommodations are available during all stages of the recruitment process upon request.