Engagement Manager

We are seeking Engagement Managers with 4+ years experience leading teams and working with clients within a consulting firm or similar business environment and/or had demonstrated leadership qualities in previous Endeavour engagements. As the Engagement Manager of the consulting team, you will have the opportunity to lead a 6-month engagement from September 2024 - March 2025 to provide strategic management advice to the leadership of a non-profit organization.

Note – all interviews for those successful applicants will take place on August 10th and 11th, 2024 online EST via Zoom. Candidates who are unable to attend the interviews will not be considered. 

Applicants from the Greater Toronto Area (GTA) are preferred as all events are in Eastern Time, although applicants outside the GTA are welcome to apply with the understanding that their experience may differ.

Want to make a difference in your career? Consider applying for this opportunity!

Endeavour Volunteer Consulting is an inclusive charitable organization and does not discriminate on the basis of race, colour, religion/creed, age, gender, marital status, sexual orientation, disability or any other grounds.

We are seeking Engagement Managers with 4+ years experience leading teams and working with clients within a consulting firm or similar business environment and/or had demonstrated leadership qualities in previous Endeavour engagements. As the Engagement Manager of the consulting team, you will have the opportunity to lead a 6-month engagement from September 2024 – March 2025 to provide strategic management advice to the leadership of a non-profit organization. Teams are typically composed of five consultants, led by an engagement manager and with mentorship from a project advisor with subject matter expertise in the industry. 

This is a rewarding volunteer experience that requires a time and team commitment. Please review the details below prior to applying to ensure these fit into your schedule, inclusive of the interview and project meeting dates. If the 6-month period (September 2024 – March 2025) may not be ideal for your schedule, we encourage you to apply in the next round.

Our clients

Endeavour’s clients work in a variety of sectors and services including the arts, children and family services, disabilities, education, environment, healthcare, immigrant services, rural development, skills training, poverty relief, and youth development.

Sample projects Endeavour teams have worked on recently include:

3 and 5 year corporate strategy

Earned revenue strategy

Program review and optimization

Stakeholder awareness & engagement strategy

Digital marketing strategy for regional expansion

Operational process optimization

What you will do as an Engagement Manager

The Engagement Manager plays a pivotal role in the overall success of the consulting engagement, including:

2) Client Leadership and Relations; 

3) Advisor Relations; 

4) Team Member Development; and 

5) Organizational Development & Knowledge Management. 

Endeavour will supply both a project advisor as well as project management guidelines to support the Engagement Manager.

To be eligible for Endeavour’s engagement manager opportunities, you must have a post-secondary education or equivalent experience, 4+ years’ work experience with a focus in business development, sales, marketing, strategy, operations, non-profits, government roles (directly or indirectly), digital marketing, digital operations and/or digital transformation automation. 

You should also be adept at remote work and be available for events and meetings on weeknights or weekends during your consulting engagement. Of particular note are the event dates hosted on select Saturday mornings on Eastern Time noted at the end of this posting.

Our teams are hybrid

At this time, the orientation will be held in person in the Greater Toronto Area (GTA). Projects will be held online or in person, depending on the preference of the teams and clients. Endeavour will make the necessary tools available for online collaboration and meetings.

Engagement Manager candidates require the following qualifications:

Proven record of high performance and substantial achievements in your past positions or outstanding records of academic and managerial or professional achievement

Exceptional analytical and quantitative problem solving skills

Exceptional communication and collaboration skills; preparation and presentation of visual PowerPoint decks and reports to senior executives would be considered an asset

Demonstrated leadership ability in a team environment; experience in leading project team, solving project issue and conducting data analysis would be considered an asset

Initiative taker, eager to break new ground, create opportunities for others

Recommended 4+ years full-time work experience in the private/public/non-profit sector 

Asset but not required: Consulting and non-profit experience 

To be a successful Engagement Managers, you are responsible for the following:

Participating all orientation and training sessions

Project Leadership & Management: Leading a team of 4-6 volunteer consultants, you are responsible for delegating tasks effectively and providing clear instructions for the team, (e.g. assigning team members to lead a sub-workstream). This involves facilitating team progress, ensuring that timelines and project deliverables are met, and actively contributing to the project by overseeing the development of a statement of work based on team consultations with the client and project advisor.

Client Leadership and Relations: Building and maintaining strong relationships with clients, understanding their needs, and ensuring their satisfaction. You are tasked with leading the development of strategic options and recommendations, and presenting these to the client.

Advisor Relations: Engaging with Endeavour’s Advisory Committee and Executive Team, sharing experiences and insights, and seeking guidance to enhance project outcomes

Team Member Development: Focusing on coaching and mentoring your team of consultants and providing guidance to help develop their skills and capabilities. 

Organizational Development & Knowledge Management: Contributing to the growth and development of the organization by sharing feedback and experiences with the Endeavour Executive Team. You will work with the team to research, collect, analyze, and synthesize data, thereby contributing to the organization's knowledge base and expertise.

Endeavour is an experience that will enable you to develop the skills, insights and relationships to make a positive impact across communities. Click the link here to see the experiences of past consultants and Engagement Managers. 

As an Endeavour Engagement Manager, you will be able to:

Gain experience in leading a project team with high caliber professionals from diverse backgrounds and own the client relationship during a 6-month engagement

Comprehensive training and support to successfully complete a consulting engagement 

Build new connections and opportunities to further your professional and personal growth

Volunteers must be available to attend the following events for Round 35, tentatively scheduled for the following dates:

Orientation and Training Session-I: Saturday, October 5, 2024

Training Session-II: Saturday, November 2, 2024

Mid-Term Presentation: Saturday, December 7, 2024

Final Presentation: Saturday, March 1, 2025

Time Commitment

Depending on the phase of the project, volunteers are expected to commit 10-15 hours per week for project work, meetings, events and travel. Volunteers schedule meetings with their team, client and advisor based on the availability of the participants, and make their own travel arrangements to and from meetings and events.

If you have at least four years of experience managing a team and working with clients within a consulting firm or similar business environment, you should consider applying for the Engagement Manager role. If you would like to be considered for a consultant role as well, you can also apply for that position and will be considered for both. 

Please note that the Engagement Manager role is a leadership position within the team and would require a commitment of 10-15 hours per week to lead the team (more details on the engagement manager role are listed at https://endeavourvolunteer.ca/volunteer/roles/ ). When applying for the Engagement Manager role, please include all leadership, volunteer and extracurricular activities in your resume.

Round 35 Fall 2024/Winter 2025 applications will be accepted until July 7, 2024 at 11:59PM (Eastern Standard Time).

Incomplete or late applications will not be reviewed. Applicants are strongly recommended to apply well in advance of application deadline to allow sufficient time to clarify any questions and to resolve any technical issues. 

Successful candidates will be contacted for an interview to take place on zoom during the weekend of August 10th and 11th, 2023. The interview will include behavioural and situational questions, as well as a discussion on a non-profit case to be provided in advance. 

ORGANIZATION

Based in Toronto, Endeavour Consulting for Non-Profits is a Canadian charity that provides management consulting to improve organizational capacity and community impact for non-profits that otherwise cannot afford professional consulting. Endeavour has two consulting engagement rounds during the year, in the fall and in the spring. For each round, Endeavour will recruit and match teams of skilled volunteers with non-profit organizations in need of pro bono consulting.

Since 2007, Endeavour has engaged more than 1,000 volunteers on over 130 projects — delivering over $1M per year in equivalent consulting services to non-profits in Canada. Endeavour also partners with leading corporations in Canada to offer pro bono and skills-based volunteering opportunities that contribute to employee engagement, professional and leadership development, talent retention and corporate responsibility goals.

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