Engine Field Service Technician (Basemine 14x14)

We are looking for a talented Field Service Diesel Engine Technician / Mechanic (Basemine 14x14) to join our team specializing in engine repairs for our Distribution Business. 

Basemine 14x14

In this role, you will make an impact in the following ways: 

•    Complete repairs and rebuilds on engine products in the field.

•    Develop productive customer relations and ensures prompt and efficient attention to customer needs. 

•    Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.

•    Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.

•    Complete training in line with skill and business requirements 

•    Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor. 

To be successful in this role you will need the following: 
•    (Intermediate) Technician Level II: Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for a diesel technician at this location; primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians. 
•    (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets. 
•    Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.
•    Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.
•    Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.
•    Locally valid driving permit  

Education, Licenses, Certifications: 
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution 
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations. 

Experience: 
Basic level field service work experience
Intermediate level knowledge of and/or experience with engine products
Customer service experience

This is a basemine position

14 x 14  dayshift/nightshift rotation

D&A testing required

HET offroad certificate