ERP Analyst

Reporting to the IT Director, the ERP Analyst will work closely with the IT Project Lead. They will collaborate with cross-functional teams to drive key business initiatives improving business processes with respect to a standard project management methodology. The candidate will be required to perform various technical and analytical services for his customers across all sites (Canada, USA, Mexico) and will work in a support role for users with Information Technology Systems.

Wanted profile

• Bachelor’s degree in Information Systems or Computer Science or equivalent;
• Minimum of 5 years of related experience;
• Strong knowledge of PLEX Manufacturing system configuration, customization, administration;
• Knowledge of various Manufacturing business processes / Manufacturing experience is required;
• Knowledge of a variety of data analysis techniques, including clustering, logistic regression, data/text mining, decision trees, etc.;
• Comfortable manipulating and extracting insights from large and complex datasets;
• Strong understanding of integrated systems;
• Knowledge of SQL code an asset;
• Experience with Business Intelligence Applications (IntelliPlex, Crystal Report, Adaptive Planning, etc.);
• Familiar with API or other web services;
• Strong analytical, innovative problem solving and multi-tasking skills;
• Bilingual (French / English), Spanish an asset;
• Excellent communication skills, both written and verbal;
• Ability to work autonomously;
• Availability to travel (valid passport);

Responsibilities

• Drive quantitative analysis and modeling to support business decisions;
• Proactively monitor, identify, and resolve business-critical problems or risks;
• Actively participate various problem-solving workshops to meet customers’ expectations;
• Implement both quick wins and long-term solutions;
• Provide training to users;
• Deal with change management while implementing novelties;
• In collaboration with the IT Project Lead, participate to reviews of business processes and develop optimization strategies;
• Develop and maintain documentation and metrics to improve operational efficiency;
• Participate in important projects such as enabling new modules with our ERP;
• Build/improve/drive scalable operational processes between multiple functions;
• Work with ERP system users and managers to determine appropriate/optimized system configuration;
• Research, identify, develop, test and implement changes to enhance ERP system and business processes;
• Deploy Industry best practices to enhance efficiency of Exo-s throughout our ERP modules;
• Answer user’s level 2 requests for ERP system through a ticketing system;