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Executive Assistant, Airport Development and Technical Services

Job Description - Executive Assistant, Airport Development and Technical Services

Toronto Pearson is transforming. Now’s the time for your career to fly.


The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners.  Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.


What's in it for you?



  • An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.

  • Comprehensive and highly competitive healthcare and benefit coverage.

  • A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.


What can you expect from this position?


Reporting directly to the Chief Infrastructure Officer (CIO), the Executive Assistant will provide administrative support to the CIO and the management team. As a seasoned EA, you will serve as the primary point of contact for all stakeholders on matters related to the CIO. You have strong project management skills that enable you to plan, track and execute against key initiatives under the CIO’s purview, and act with operational effectiveness. You are a seasoned communicator with advanced presentation skills to effectively communicate with executive leadership. As a proactive problem solver, you have considerable judgment and tact regarding confidential information and are able to navigate large scale projects and operational initiatives.


As Executive Assistance to the CIO, you will provide support across multiple areas:



  • Administrative executive support:

    • Serve as the primary point of contact for internal and external stakeholders on matters related to the CIO.

    • Proactively manage the CIO’s calendar, including conflicts and priority meetings in advance, ensuring effective preparation time.

    • Coordinate CIO involvement with external stakeholders such as committees, working groups, associations, cities and regions.

    • Arrange business travel including booking flights and accommodation, preparing itineraries and conference registration, and expense reports.

    • Organize departmental leadership team offsite meetings and quarterly department meetings.

    • Manage select department projects and initiatives as assigned, which may include researching subject matter as required, preparing correspondence and ensuring the quality of all outgoing material meets standards.



  •  Advanced Presentation and Communication:

    • Develop high-quality presentations for Board of Director and Committee meetings, senior leadership updates, and external engagement.

    • Collaborate with various departments to gather, analyze, and synthesize data for impactful presentations.

    • Prepare initial drafts of monthly/quarterly department reporting including data display and analysis, and activity reports for Executive and Board of Directors.



  • Project Management:

    • Monitor progress on cross-departmental projects and prepare status updates for review.

    • Proactively identify potential risks or delays in projects and recommend mitigation strategies and follow up accordingly.



  • Operational Efficiency:

    • Design and maintain systems to streamline the CIO's workflows and decision-making processes.

    • Prepare governance and policy correspondence in accordance with the established document management and preparation protocols by ensuring accuracy and timely completion of materials.

    • Prepare agendas, materials and action logs for departmental Leadership team meetings.





  • Emerging Responsibilities:

    • Act as a key collaborator for transformation and innovation initiatives within the airport.

    • Leverage digital tools and platforms to optimize reporting, scheduling, and collaboration.

    • Support change management activities, including drafting communications and assisting in employee engagement strategies.




This is the role for you, if you have:



  • Bachelor’s degree in Business Administration, Communications, or a related field.

  • 8+ years of experience in an Executive Assistant, preferably supporting C-suite executives.

  • Demonstrated experience working in a customer centric environment.

  • Ability to obtain and retain a Transportation Security Clearance.


The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

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