⚡ Expert Field Service Technician – Industrial Electrical

Power Critical Operations. Lead With Expertise.

At Xylem, we don’t just work with water — we help solve the world’s most complex water challenges. 🌎
As a global Fortune 500 leader in water technology, our work supports treatment plants, industrial facilities, and communities across more than 150 countries.

Behind this global impact are highly skilled field professionals who make sure advanced systems run safely, reliably, and efficiently.
This is where you come in.

🌟 Why This Role Matters

As an Expert Field Service Technician, you are the technical leader customers depend on when operations can’t fail. You’ll support advanced electrical, mechanical, and automated systems — many of them mission‑critical for large‑scale water and wastewater treatment operations.

This is a role built on expertise, independence, and the ability to guide others. You’ll troubleshoot complex issues in the field, support high‑impact systems, and be a trusted partner for customers who rely on your precision and professionalism.

🛠️ What You’ll Be Doing

You’ll work with sophisticated industrial equipment across customer sites, especially a major water treatment facility in Fort Saskatchewan:

• ⚙️ Initiate and execute field service activities safely and efficiently at customer locations.
• 🔌 Work hands‑on with industrial electrical systems,
• 🛠️ Troubleshoot advanced and complex systems proactively to minimize downtime.
• 🔧 Perform preventative maintenance, identify safety risks, and maintain accurate parts inventory.
• 🤝 Interact directly with customers to support multiple systems, locations, or operational needs.
• 🧭 Work independently — often with little to no supervision — while also providing coaching, guidance, and leadership to others.

📍 Location & Travel

• Location: Nisku, Alberta
• Primary site: Major Water Treatment Plant in Fort Saskatchewan
• Travel: Regional travel required (valid driver’s license + clean driving record)
   

💡 Who Thrives in This Role

This role is ideal for someone who:

• Excels in complex troubleshooting and high‑technology environments
• Is confident working independently and leading others 🚀
• Values safety, accountability, and customer partnership
• Takes pride in solving high‑impact problems
• Brings a calm, solutions‑driven mindset to critical field situations
• Enjoys working with controls, electrical systems, automation, and industrial equipment

📘 What You Bring

• High school diploma (technical certificate, electrical degree, or industrial license preferred)
• 3–7 years of experience in electrical, instrumentation, or industrial maintenance roles
• Experience with motor controls, PLCs, VFDs, actuators, or instrumentation
• Ability to work independently and guide/mentor other technicians
• Strong safety mindset and decision‑making skills
• Clean driving record + ability to pass background check, drug screen, and physical
   

💙 Why Join Xylem?

Joining Xylem means becoming part of an organization that:

• Supports a global mission to protect and sustain water resources 🌍
• Invests in ongoing professional development and technical growth
• Operates with innovation, accountability, and empowerment at its core
• Values teamwork, diversity of thought, and collaborative problem‑solving
• Offers strong benefits, career mobility, and meaningful work that truly matters

If you’re ready to leverage your expertise to support essential water operations — and lead with purpose — we’d love to have you on our team. 💧⚡