Faculty Educator Quality Improvement

FACULTY EDUCATOR – QUALITY IMPROVEMENT

Reference #: 2025-97

 
Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We are excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers. 

Discover Ontario, Canada, and an exciting career with Ornge.

The targeted salary range is supplemented by a competitive total rewards package. The salary offered to the successful candidate will consider a wide array of factors such as the individual’s skillset, level of experience applicable to the role and internal equity considerations.

Uplifting Your Career at Ornge

The Faculty Educator – Quality Improvement provides education and professional development within the organization to enhance patient outcomes and support ongoing professional growth. Under the Clinical Affairs portfolio, responsible for designing, delivering, and evaluating educational courses, ensuring adherence to high standards of patient care through collaboration with clinical leaders and partners, and implementing quality assurance measures. Under the Interprofessional Development & Professional Practice portfolio, responsible for designing, coordinating, and evaluating education activities across Initial Education, Continuing Professional Development, and Program/Corporate-wide support domains, including overseeing Maintenance of Certification mandates and quality assurance and quality improvement initiatives.  

Key Accountabilities:

• Evaluates and assesses learner achievement/progression and course effectiveness.
• From time to time, may be called upon to contribute to other area ancillary to the Faculty Educator role, such as student recruitment and selection, educator professional development and control of supplies and equipment.
• Develops operational training to maintain high patient care standards.
• Ensures compliance with Accreditation Canada standards and supports instructional design for asynchronous learning activities.
• Introduces innovative instructional concepts and techniques to enhance clinician learning and fosters positive and safe learning environments for colleagues and learners.
• Participates in program oversight committee and sub-committees as requested and/or nominated.
• Evaluates patient care and clinician performance through investigations, call reviews, analysis of clinical metrics/KPIs and meetings with front-line clinicians, coordinated with the Quality and Patient Safety Team.
• Participates in cross-functional teams to evaluate current practices, conducting research to identify evidence informed improvements, and applying clinical expertise to develop innovative approaches.
• Collaborate with internal and external partners to pilot new methodologies, assess the impact on patient safety and/or service delivery and support the integration of these innovations into standard operating procedures. 
• Participates in regular Faculty meetings to discuss program, course and student concerns/issues, feedback from program leads or review of data trends with respect to programs.
• Conducts quality assurance (QA) auditing in alignment with Base Hospital (BH) mandated aspects of Maintenance of Certification and Ornge BH Performance Agreement, under the guidance of the Program Lead - Quality Improvement & Standards.
• Participates in quality improvement initiatives as directed by departmental or organizational needs.
• Evaluates patient care and clinician performance through investigations, call reviews, and meetings with front-line clinicians, coordinated with the Quality and Patient Safety Team.
• Participates in Ontario Base Hospital Group (OBHG) committees and sub-committees as needed, in collaboration with accountable managers.
• Assists the Manager, Clinical Performance & Patient Safety, and the Medical Advisory Committee (MAC) in identifying, designing, developing, and implementing evidence- informed clinical practice guidelines, medical directives, and practice resources that enhance patient care delivery and outcomes.
• Analyze healthcare data from multiple sources including health records, patient satisfaction surveys and operational systems. Translate raw data into meaningful insights that support clinical decision making.
• Design, build, and maintain interactive dashboards and data visualization using tools such as Power BI, or similar platforms.
• Develop standardized and ad hoc reports for various stakeholders, including clinical teams, leadership and regulatory agencies. Present findings and trends in a clear and compelling wat to both technical and non-technical audiences
• Define, monitor and refine key performance indicators and quality measures aligned with organizational goals and healthcare standards.
• The Faculty Educator engages in CPD to maintain expertise in clinical practice or domain expertise and to stay informed of emerging trends and best practices that contribute to the safe and effective delivery of service, and in alignment with organizational goals.
• Other duties as assigned.

Qualifications:

• Post-secondary education in a relevant field, such as health care quality, paramedicine, nursing, etc.
• A minimum of 5-6 years of experience is required.
• Experience with MS reporting and analytic tools: Power BI knowledge.
• Maintenance of Professional Certification/Clinical Activity (including Paramedics, through Base Hospital certification) is required.
• Master’s degree in Critical Care Paramedicine of the Terminal Credential or a related health care field is preferred.
• Two (2) years’ educational experience in teaching health professionals and/ or health care quality/ clinical data management is preferred.
• Medical Quality Assurance / CQI experience is required.

Total Rewards:

• Comprehensive Health, Dental and Vision Benefit Plan.
• 24/7 Employee and Family Assistance Program.
• Premium Defined Benefits Pension Plan Automatic Enrollment.
• Three Paid Personal Days (Pro-Rated for Year 1).
• Accrued vacation time starting at three weeks per year.
• PERKS! Employee Promotional Programs relating to personal phone plans, furniture, home/car insurance, travel, fitness, attractions and more!
• Tuition reimbursement and opportunities for learning and development.

At Ornge, we are:

• Community connectors.
• Equity in healthcare.
• Strong in our convictions.
• Proud of the services we provide.
• Uplifting in our mission, values, and services.

You can expect us to be:

• Competitive in pay, benefits, vacation time and more.
• Promoters of diversity.
• Champions of inclusivity and accessibility.
• Committed to your career advancement.
• A tight-knit, supportive culture.

A bit about you:

• You are driven by our collective desire to make a difference.
• Excited by problem solving and excels at in-the-moment decision making.
• Teamwork has always been where you thrive.
• You are ready to put your skills into action in a fast-paced environment.

What’s next:

• If you are ready to uplift lives, apply directly online.
• All resumes are reviewed by our team and only those under consideration will be contacted.
• Ornge is committed to providing accessible accommodations in compliance with Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please email us at [email protected].
• Ornge encourages applications from candidates identifying as a member of a traditionally underrepresented group including First Nations, Métis, Inuit, and urban Indigenous peoples; Francophone persons; Black and racialized persons; members of 2SLGBTQIA+ communities; and persons with disabilities. 
• Ornge communicates with candidates for job openings by email and does not incorporate AI technology in its recruitment process. Applicants are responsible to check their email for updates and ensure they can receive messages from unfamiliar senders. We send time-sensitive information via email; it is important for applicants to check their email frequently. If we do not receive a response from applicants, we will assume that they are no longer interested in the position, resulting in the removal of their application from the competition.

Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada? Join us.

Ornge. Lives uplifted.