Family Partnerships Program Coordinator Children's Mental Health Ontario

POSITION: Family Partnerships Program Coordinator

POSITION SUMMARY: The Program Coordinator will report to the Family Partnership Program Manager as part of the Family and Youth Partnerships Team. The Program Coordinator will also collaborate with the CMHO team and other key stakeholders to support high-level objectives, projects, and overall support for Parents for Children’s Mental Health (PCMH), a family peer support program. They will be responsible for the day-to-day needs of the volunteers for the peer support program along with providing support to any projects associated with CMHO and family and youth partnerships.

ACCOUNTABILITIES:

• Program Coordination:
  
  
  
  • Support the development and implementation of CMHO’s Family Partnership plans in collaboration with CMHO team members and other stakeholders with a focus on resources and tools for caregivers and parents.
  
  
  • Support the Program Manager with volunteer support, including the coordinating of training and onboarding for new volunteers.
  
  
  • Support problem-solving for issues that may arise during peer support or project activities.
  
  
  • Coordinate the production and distribution of materials and information to partners for multiple needs, including meeting agendas, developing briefing notes, etc.
  
  
  • Ensure all documentation is maintained throughout tasks, training, meetings, and project planning.
  
  
  • Collaborate with the Program Manager in developing and supporting an equity strategy for the family peer support program.
  
  
  • Support activities related to stakeholder relationship building, including bringing an inclusive, anti-oppressive, and anti-racist approach to engagement.
  
  
  • Assist with the development and coordination of a CMHO family action council.
  
  
  • Ensure PCMH/CMHO branding is maintained for digital, web, and print materials.
  
  
  
  

• Program Administration
  
  
  
  • Manage day-to-day activities for PCMH, including scheduling meetings, managing support emails, anticipating and meeting the needs of the volunteers and chapters, and updating relevant social media and the Family Care Centre website.
  
  
  • Assisting the Program Manager with administrative functions and processes.
  
  
  • Manage registration, travel, and/or accommodations for PCMH training initiatives and events.
  
  
  • Assist in planning volunteer meetings and events, including speaker coordinator, promotion, registration, logistics, and travel booking.
  
  
  • Provide technical and logistical support for online meetings, such as Town Halls, webinars, and training sessions. This includes starting and ending meetings, recording specified sessions, managing speakers, troubleshooting tech issues with participants, note-taking, etc.
  
  
  • Ensure data survey completion and follow-up with chapters where required.
  
  
  • Monitor program risk management and ensure policy adherence. Identify program risks, inform the Program Manager, and support the development of plans, policies, and procedures to mitigate the risk.
  
  
  
  

QUALIFICATIONS:

• Education or related experience in business administration, project management, communications, or a related field.


• Minimum of 1 to 2 years of experience in project coordination or administration, preferably in the nonprofit sector or member-based organizations.


• Strong organizational skills with the ability to manage multiple projects simultaneously and prioritize tasks effectively.


• Excellent communication and interpersonal skills with the ability to collaborate with diverse stakeholders and build strong relationships.


• Detail-oriented with a focus on accuracy and quality in project deliverables and documentation.


• Proficiency in Microsoft Office Suite, Google Suite, and virtual meetings (i.e., Zoom, Teams).


• Ability to work independently and as part of a team in a fast-paced environment.


• Commitment to the organization’s mission and values with a passion for making a positive impact in the community.


• Experience working with diverse populations and the ability to apply an anti-oppressive and anti-racism lens to the work an asset.


• Lived expertise with child and youth mental health and an understanding of the needs of families is an asset.

Application Process:

This will be a full-time position with a salary of $50,000 for a one-year contract with the possibility of extension. A satisfactory criminal record check will be required from the selected candidate as a condition of employment as we work with vulnerable populations. Our main office is in Toronto, Ontario with the expectation of this being a hybrid position with the ability to work in Toronto as often as needed.

To apply, submit your cover letter and resume as one document (titled with your First and Last name) in PDF format to [email protected] by July 5, 2024, with the subject heading “Family Partnerships Program Coordinator.” Only resumes submitted following these guidelines will be considered (no resumes submitted via LinkedIn will be considered).

We thank all applicants. Only those selected for an interview will be contacted.