Family Supports Implementation Coordinator Early Learning Programs

Family Supports Implementation Coordinator – Early Learning Programs

Location: 12308 111 Avenue #200, Edmonton, Alberta

Closing Date: Until Suitable Candidate Found

Position Status: Full Time (40 hrs per week), Permanent

The Otipemisiwak Métis Government is recruiting for a full-time Family Supports Implementation Coordinator for the Early Learning Program. Reporting to the Manager of Family Supports, the successful candidate will be responsible for supporting the development, implementation, and evaluation of programs and cultural events, tracking the development of necessary resources, responding to community inquiries, and supporting other initiatives within the Children and Family Services (CFS) department. The Family Supports Implementation Coordinator will have experience supporting programs and events, and possess strong organizational, technological, written, and interpersonal skills.

Key Responsibilities

• Connect and register eligible Métis Albertans with CFS programs such as, but not limited to, the Baby Bundle Program and cultural events.


• Manage intake applications, assess, and determine program eligibility for CFS programs.


• Answer incoming calls, take messages, redirect phone calls, and respond to e-mail inquiries.


• Collect and organize appropriate information and documentation for program access.


• Create, maintain, and evaluate systems that will support the ongoing design, delivery, and evaluation of CFS programs.


• Calculate, track, request, and distribute accurate financial reimbursements based on program criteria, where required.


• Track program metrics such as the number of people accessing each program, financial reimbursements distributed, and anonymized demographic information.


• Create and distribute brochures, pamphlets, and social media content to advertise CFS Early Learners programs.


• Coordinate registration management and data entry using programs such as Google Forms and Google Sheets.


• Collaborate, coordinate, and support CFS programs and events as required.


• Other duties as required or assigned.

Skills and Competencies

• High level of computer skills and knowledge of computer programs. Proficiency with Microsoft Office Suite (Outlook, Word, Excel), Google Drive (Docs, Sheets, Forms), and/or other software’s (Asana, Intelligenz, Google Daily).


• Exceptional interpersonal, verbal, and written communication skills.


• Ability to work effectively in a dynamic and fast-paced environment and communicate and respond calmly and professionally in difficult situations.


• Passionate, trustworthy, and empathetic.


• Ability to maintain a positive, helpful attitude and be empathetic and non-judgmental when assisting Métis Albertans.


• Recognized strength in creating personable, professional relationships in-person and virtually.


• Ability to work independently and in a team environment.


• Strong attention to detail.


• Excellent organizational and time management skills, with the ability to be flexible and allocate time and resources effectively.


• Ability to work effectively in a stressful environment and communicate and respond calmly in difficult situations.


• Ability to adapt to changing priorities and requirements.


• Ability to maintain confidentiality when handling sensitive information.


• Political and cultural sensitivity.


• Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture, people, and values.

Qualifications

• An academic or employment background in administration and/or Children and Family Services is an asset.


• At least two (2) years’ experience in a similar role is preferred.


• Experience working with Indigenous communities is an

Other Requirements

• Position will be based in Edmonton.


• Availability to work occasional evenings and weekends is required.


• Some travel within Alberta is required, with notice.


• Must have a Class 5 driver’s license and reliable transportation.


• Acceptable attainment and annual maintenance of a Police Information Check with a Vulnerable Sector Check and an Intervention Record Check is required

What We Offer

• 
  An opportunity to work for Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.


• An opportunity to learn about Métis culture, history, and art.


• Personal development & career opportunities.


• A comprehensive benefit package and employer contributions to Pension Plan.


• Generous time off policies.

Métis applicants are encouraged to apply. Apply online at http://albertametis.com/careers/.    

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.