Field Adjuster - Property Large Loss

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Field Adjuster, Property Large Loss to join our growing team!

Workplace: Telecommuting (some regions could be favored)

As a Field Adjuster on our Property Large Loss team, you will handle large and complex commercial property claims through all distribution channels. The types of losses may include Commercial Property, Energy, Equipment Breakdown, and additional Specialty Claims.

What you'll do here:

Manage, investigate, analyze, negotiate and resolve large and complex commercial property claims generally with exposures over $1M or involving specialized kind of loss
Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers and engineers to confirm coverage, determine liability and assess damages
Mentor, guide and provide technical advice to regional file handlers to ensure consistent and effective claims handling and support long term succession planning
Train colleagues on complex claims handling
Work with Underwriting, Loss Prevention and other stakeholders to identify potential risks, hazards and trends, sharing feedback and lessons learned
Provide brilliant customer service to brokers, customers, and colleagues
Deliver all key performance indicators as it relates to loss development and loss adjustment expenses, claims leakage control and expense management
Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations
Effectively negotiate claims when appropriate
Attend settlement conferences and trials

What you bring to the table:

A critical thinker and have intellectual curiosity when approaching complex problems in time-sensitive situations
A skilled communicator allowing you to foster favorable business relationships and provide clear guidance to clients
A problem-solver and able to gather information, evaluate a situation and negotiate the next steps toward a solution
Able to adapt to changing needs and understand the need to be flexible and agile
A planner and able to effectively organize to establish an effective strategy
A strong collaborator and have a passion for mentoring and coaching others
10+ years experience with direct handling of large and complex commercial property claims
Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
Undergraduate Degree or CIP designation (asset)
Travel required
Valid drivers license
Bilingualism (French/English) is an asset

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What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.