Finance Team Lead

Come join one of the leading automotive groups in Manitoba.  Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands. 

We have a great opportunity for a Finance Team Lead to join our team at Crown Mazda located at 3690 Portage Avenue where we have an extensive customer database with great, repeat customers to keep our sales team busy.

As part of the sales team, you will guide customers through the financial process to find the best approval terms for their loan, present them with options to protect their investment and complete their final paperwork. 

Qualifications:       

·        Must have minimum 2 year automotive sales experience with preferably 1 year experience in banking or in automotive finance/sales management

·        A passion for providing exemplary customer service and interacting with guests

·        Proven track record of success, having met or exceeding sales targets

·        Ability to work well under pressure, individually and as part of a team

·        Ability to interpret information provided by Credit Bureau and assess risk

·        Excellent verbal and written communication skills

·        Great organization and time management skills with high attention to detail

·        Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.

·        Other languages spoken considered an asset

Benefits: 

·        Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement

·        Discounted fitness memberships

What you'll do:

·        Actively manage salespeople with regards to sales activities and follow up

·        Manage by Walking Around the floor to assist product advisors

·        Lead the sales team and assist customers throughout the buying process

·        Collaborate closely with our service team to schedule efficient, timely deliveries, coordinate installation of protection products post-sale, and ensure every vehicle is delivered flawlessly.

·        Responsible for the new and used departments achieving unit, CSI, and gross targets continuously

·        Provide a great customer experience at all customer touchpoints

·        Conducting a thorough credit interview process and liaising with lenders to get the best approval terms possible for clients

·        Offer and sale of asset and financial protection products i.e. extended warranties, GAP insurance, chemical protection products etc

·        Meeting established K.P.I.s (Key Performance Indicators) of the position

·        Address and resolve customer concerns and complaints (escalating to management when appropriate)

·        Successfully complete all assigned sales, factory and F&I training courses

·        Other duties may be assigned as required 

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.