Financial Services Manager - Crown Auto Group

Financial Services Manager

Crown Auto Group

Commission Based Only

Job Type:  Full-Time

Come join one of the leading automotive groups in Manitoba.  Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands. 

We have a great opportunity for a Financial Services Manager to join our team at Crown Auto Group, where we are one of the fastest growing dealerships in Manitoba with a recently expanded shop to keep up with our growing customer base. 

As part of the sales team, you will guide customers through the financial process to find the best approval terms for their loan, present them with options to protect their investment and complete their final paperwork. 

Additional Crown Auto Group Employee Perks:

• Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement


• Discounted fitness membership


• Associate Referral Bonus Program


• Career advancement- most of the promotions are from within the company


• Access to Perkopolis. (Canadas leading corporate concierge discount service)

What you'll do:

• Work directly with customers to complete sales and finance transactions according to Company and Lender policies, procedures and best practices


• Provide a great customer experience at all customer touchpoints


• Conducting a thorough credit interview process and liaising with lenders to get the best approval terms possible for clients


• Obtain and review Credit Bureau reports with the customer(s) / applicant(s)


• Offer and sale of asset and financial protection products i.e. extended warranties, GAP insurance, chemical protection products etc


• Meeting established K.P.I.s (Key Performance Indicators) of the position


• Accurately complete finance documents with customer and submit their application in a timely manner to the bank


• Address and resolve customer concerns and complaints (escalating to management when appropriate)


• Successfully complete all assigned sales, factory and F&I training courses


• Other duties may be assigned as required 

Qualifications:       

• Must have minimum 2-3 years of automotive sales experience with preferably 1-year minimum experience in automotive finance/sales management


• 1-2 years of banking experience as a financial services professional an asset


• A passion for providing exemplary customer service and interacting with guests


• Proven track record of success, having met or exceeding sales targets


• Ability to work well under pressure, individually and as part of a team


• Ability to interpret information provided by Credit Bureau and assess financial risk


• Excellent verbal and written communication skills


• Great organization and time management skills with high attention to detail


• Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.


• Other languages spoken considered an asset

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.