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Fine Dining Server -Moraine Lake Lodge 2025

icon building Company : Capilano Group -Lodges
icon briefcase Job Type : Full Time
icon geo-alt Banff, Ab

Number of Applicants

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Job Description - Fine Dining Server -Moraine Lake Lodge 2025










Dining Room Server  
Department: Dining Room
Reports to: Dining Room Supervisor

General Description:

The Dining Room Server is part of the Moraine Lake Lodge fine dining team responsible for guest and food service for the dining room. The main duties include; morning continental breakfast service, a la carte dinner and wine service, and bussing of tables, cleanliness and organization of dining room, proper food handling procedures, up selling, following opening and closing procedures and providing a seamless guest experience.

Essential Duties and Responsibilities:

Guest Service & Operations
  • Greet guests and contribute to a positive experience by connecting with our guests, offering excellent product knowledge, beverage options & pairings, as well as providing local area knowledge,
  • Accurately take dining room reservations,
  • Suggestive selling, up selling and menu promotions to suit your guests,
  • Strong menu knowledge and beverage pairings offered to guests, make note of special requests and follow up on any menu questions/suggestions,
  • Prepare and deliver all beverages in a timely manner, follow wine service steps as needed,
  • Responsible for full table service (order taking, food runner and bussing/clearing tables),
  • Ensure quality assurance checks are completed in a timely manner,
  • Open communication (with a sense of urgency) with Dining Room Supervisor and/or Executive Chef to address all guest needs, complaints or suggestions as they arise,
  • Efficiently operate dining room POS (Five Star) system and complete cash-out at end of shift,
  • Assist in maintaining service standards for breakfast buffet,
  • All other duties as assigned by the Dining Room Supervisor

Qualifications:
 
  • Must be 100% guest service oriented, have excellent people skills with a positive & upbeat personality,
  • Minimum 2 years of fine dining serving experience, with Five Star POS knowledge
  • Wine service experience required,
  • “Serving it Right” Certificate
  • Previous tourism/hospitality experience, an asset
  • CPR and First Aid Certificate an asset
  • Second language is an asset.

Working Conditions:
 
  • Able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business,
  • While performing the duties of this position, Team Members are required to be on their feet for extended periods of time,
  • Ability to work with outside with varying weather conditions (ex. Extreme Heat, Extreme Cold, Rain, Snow),
  • Occasionally required to lift and carry up to 50lbs,
  • Occasionally required to lift and climb a step ladder or step stool.
Original job Fine Dining Server -Moraine Lake Lodge 2025 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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