First Cook, Flower & Wolf (Contract)

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

We invite you to join the world of hospitality at Sheraton Suites Calgary Eau Claire as our Flower & Wolf First Cook. The First Cook plays a key role in supporting restaurant culinary operations by leading station execution, ensuring consistent food quality, and assisting with daily kitchen operations while demonstrating strong culinary leadership and technical expertise.

Please note that the end date for this role will be May 3, 2027 (maternity leave coverage).

Key Responsibilities:

Culinary Preparation & Food Quality

• Prepare and service all food items for à la carte and buffet menus according to hotel recipes, presentation standards, and portion specifications.
• Lead assigned stations during service while ensuring consistency, quality, and timely execution of all menu items.
• Maintain strong knowledge of all menu items, daily features, allergens, and promotions.
• Support elevated plating standards and culinary presentation in alignment with hotel and restaurant expectations.
• Assist with daily mise en place preparation and ensure readiness for all service periods.

Kitchen Operations & Efficiency

• Maintain clean, organized, and efficient workstations throughout all shifts.
• Ensure proper storage, labeling, dating, and rotation of food products using FIFO practices to minimize waste and spoilage.
• Monitor product quality and support food cost awareness through proper portioning and waste reduction.
• Assist with ordering, inventory organization, and station setup as required.
• Ensure all kitchen equipment is operated safely and maintained according to standards.

Team Leadership & Collaboration

• Provide guidance and support to junior cooks and culinary team members during preparation and service.
• Actively participate in daily shift briefings by sharing ideas, feedback, and operational updates.
• Work collaboratively with culinary leadership and front-of-house teams to ensure smooth and efficient operations.
• Foster a positive, professional, and inclusive kitchen culture built on teamwork and accountability.
• Support training and onboarding of new culinary colleagues when required.

Safety & Compliance

• Follow and enforce all food safety, sanitation, and hygiene standards in accordance with Alberta Health Services regulations and hotel policies.
• Maintain compliance with WHMIS, Occupational Health & Safety standards, and safe food handling procedures.
• Ensure cleanliness and sanitation of all kitchen areas, utensils, and equipment.
• Maintain proper temperature logs, storage standards, and food handling practices.
• Follow all kitchen policies, procedures, grooming, and service standards.

What will you bring to this role?

• Minimum 3 years culinary experience in a hotel, restaurant, or similar fast-paced kitchen environment
• Journeyperson/Red Seal certification or international equivalent required
• Food Handler certification required
• Culinary diploma or certification preferred
• Strong culinary techniques with experience in station leadership, service coordination, and quality execution
• Strong interpersonal, communication, and problem-solving abilities
• Highly responsible, reliable, and organized with strong attention to detail
• Ability to work efficiently under pressure while maintaining consistency and professionalism
• Ability to work independently and cohesively within a team environment
• Ability to remain calm, courteous, and guest-focused during high-volume service periods
• Embrace the company brand promise and luxury in your role and in all your interactions
• Foster an inclusive environment where every individual feels valued and respected

Physical Requirements

• Ability to stand for extended periods throughout food preparation and service
• Frequent lifting, pushing, and pulling up to 50 lbs
• Ability to work in a fast-paced, high-temperature kitchen environment
• Flexibility to work mornings, evenings, weekends, holidays, and split shifts as required

Employee Benefits:

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties and Marriott properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.   

Our Values

Respect:

We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. 

Belonging:

We celebrate our differences. We support each other and we always stand together.​

Integrity:

We build trust through mutual respect and being authentic.​

Empowerment:

We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

Excellence:

We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

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