Food & Beverage Manager

Why join CMH? 
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences – by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people–both employees and guests–who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!

Things that are important to us:

• Safety as a cornerstone.

• Share our passion – every day.

• Always act with integrity.

• We work as a team.

• Aim for best.

• Balance our social, fiscal, and environmental responsibilities. 

Things that are important to you:

• The opportunity to build lifelong friendships with staff and guests from around the world.

• Working for a company that stands behind its mission, vision, and values.

• An inclusive and rewarding company culture where employees are valued and supported.

• Explore and work at a world-class mountain destination.

• Enjoy meals created by culinary professionals that incorporate fresh, local ingredients.

• Work with hospitality professionals that take pride in providing a high-end guest experience.

• An opportunity to grow and learn in a work environment that promotes feedback and development.

• Discounts with brand partners and on CMH merchandise.

• Opportunities to heli-hike and heli-ski, as available.

CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
 

Position Title: Food & Beverage Manager

Company Name: The Lodge at Arrow Lakes | CMH Heli-Skiing & Summer Adventures

Reports To: Hotel Manager

Location of Work: Nakusp BC

Terms of Employment: Full-time, year-round, Salary

FLSA Status: Exempt

Number of Positions: 1

Direct Reports: 25-30

Date of Last Review: April 2026

Desired Start Date: May, 2026

Posting Close Date: This posting will remain open until a suitable candidate is found. The earliest posting close date would be April 30, 2026.

Position Overview

The Food & Beverage Manager supports the Hotel Manager in the day to day operation of the lodge, with primary responsibility for the Food & Beverage program including front of house service and culinary. This role provides leadership and oversight to ensure the department operates efficiently, delivers exceptional guest experiences and contributes meaningfully to overall financial performance.

The position requires a balance of hands on operational leadership and administrative oversight, including team supervision, problem solving and continuous improvement of service standards.

Along with a year-round hotel, pub and dining room, The Lodge at Arrow Lakes is also host to the CMH Kootenay Heli-Skiing operation during winter months. To learn more about The Lodge at Arrow Lakes, please visit the website: The Lodge at Arrow Lakes

Essential Duties and Responsibilities

• Collaborate with the management team to achieve Food & Beverage key performance indicators and financial targets.
• Support the Hotel Manager in providing direction, performance feedback and ongoing coaching to develop and lead the team.
• Act as a key point of contact for F&B operations, supporting the Hotel Manager in departmental coordination.
• Ensure F&B service standards are consistently delivered and aligned with brand expectations.
• Oversee inventory management, ordering processes and cost controls within F&B operations.
• Support menu development, product costing and overall F&B program execution.
• Maintain all liquor licences and service compliance with liquor laws.
• Ensure full compliance with all BC food safety regulations and standards.
• Maintain a strong working knowledge of all hotel roles to support operational effectiveness and team alignment.
• Partner with the Hotel Manager to uphold company policies related to Occupational Health & Safety, including WorkSafe BC and WHMIS compliance.
• Contribute to the development and implementation of sustainability initiatives across operations.
• Act as Duty Manager in the absence of Hotel Manager.

Minimum Qualifications

• Post-secondary education in hospitality, travel and tourism or related field preferred.
• Minimum of 5 years of leadership experience in the Food & Beverage industry.
• Food Safe Certificate.
• BC Serving It Right.

Competencies, Knowledge, Skills, Abilities, and Other Qualities

• Demonstrates integrity, discretion, critical thinking, adaptability and problem solving.
• Has clear attention-to-detail with a strong work ethic and strategic planning skills.
• Seeks and embraces new processes and ideas to help the company succeed.
• Positive and collaborative working style with an ability to build meaningful relationships with key internal and external stakeholders.
• Able to communicate at a high level in a clear, effective, and timely manner.
• Proven ability to maintain confidentiality and professional working relationships with peers.
• Technical proficiency in Microsoft Office, as well as an ability to learn other relevant software platforms.
• Able to prioritize tasks and responsibilities in a complex and fast-paced environment with season workload fluctuations and changing priorities.
• Trustworthy, goal-oriented, respectful, and self-directed in completing the core functions of the role.
• Takes initiative and demonstrates the ability to make quick, informed decisions.
• Strong sense of work ethic and accountability, with an ability to function well in a team environment and focus on team success.
• A passion for providing high-end hospitality and service experiences.
• Willingness to work long days with flexibility to assist in other roles, as needed.

Working Conditions

• Able to lift, carry, or otherwise move and position up to 30 pounds on an occasional basis.
• This position will be required to work evenings, weekends and holidays based on the needs of the business, seasonal workloads, and hotel/restaurant bookings.
• This position is based out of a quaint, fairly remote town in the West Kootenay region of BC.  The successful candidate must have a passion for small-town living and working in an industry that is seasonally driven by tourism.
• CMH is committed to developing a rich culture, a diverse workforce, and a healthy work environment in which every employee is treated fairly and respected. Each employee will contribute to the company's success while also having the opportunity to achieve their full potential as individuals.

Other Duties as Assigned

This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires flexibility and willingness to accept new responsibilities and potentially transfer others.

Compensation

A competitive compensation package will be provided including an attractive annual salary which is based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.

Benefits and Perks:

• Health and dental benefits after 90-day probationary period.

• Group Savings Plan eligibility after the 90-day probationary period.

• Paid personal/sick and vacation days.

• CMH Ski Pass Program.

• IKON Pass Benefits.

• Pro deal affiliations with Brand Partners.

• Opportunities to heli-hike and heli-ski, as available.

**CMH is an equal opportunity employer**