Food and Deli Demo Clerk

Part-Time - Food and Deli Demo Clerk at our West location (17010 90 Avenue NW) Edmonton, AB 

Want to enjoy a free lunch and a yearly bonus?

Join us in our mission to Connect community through food and cultural experience Working at the Italian Centre Shop is like being part of our family.  We value, reward, and promote team members who are passionate about food, family, community and committed to doing a great job

 Here are some of the perks we offer

• Free Lunch with most shifts


• Yearly bonus


• Health Benefits for full time employees


• Opportunities to learn and grow


• Onsite Parking


• Flexible work schedule

How you help the team

• Prioritize providing exceptional customer service to deliver a positive customer experience thereby cultivating a positive reputation for the company and fostering customer loyalty.


• Engage customers to educate our customers and sell our product. This may also include assisting with the set-up, maintaining a clean work area and assisting with the breakdown at the end of demo events.


• Prepare and offer food samples, ensuring health and safety standards are met.


• Create public interest in products and maintain professional relationships with store personnel. Always performing in an effective and efficient manner, minding ICS’s policies and procedures for all actions and decisions.


• Introduce customers to new and exciting items and brands by conducting product tasting events, sampling, or demonstrations. Educate customers on the product's key benefits


• Gather feedback and sharing it with the company


• Working with the team to achieve sales goals for the products.


• Create visually appealing displays in retail spaces and other designated locations to present the product offerings


• Serving customers at the counter via a ticket number system.


• Preparing, portioning, and wrapping meat, cheese, and olive items.


• Using manual and electrical appliances to clean, peel, slice, and trim food.


• Preparing sandwiches and deli trays.


• Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.


• Cleaning and sanitizing work areas as needed and according to the company cleaning standards.


• Providing advice to customers regarding available products.


• Answering the deli telephone and taking customer orders.


• Promoting products and services that the ICS offers.


• Representing ICS both in and out of the store.


• Adhering to all food safety protocols, standard operating procedures, health and safety policies, and other programs and initiatives.


• Other Duties as required

Qualifications 

• High School or GED from an accredited school system or program is preferred

Experience 

• A minimum of one-year experience in a food service or catering environment


• A minimum of one-year experience using a deli slicer (preferred)

We are willing to train the right candidate, but most successful applicants have these skills 

• Excellent listening skills and communication skills, both verbal and written


• Ability to work under pressure, while maintaining a professional image at all times


• Work independently with little direct supervision


• Have a well-balanced concern for both task and people


• Have a genuine concern for needs of customers

Working conditions 

• Position requires employee to work a variety of shifts including mornings, days, evenings, weekends and holidays


• Position also requires employee to work with challenging customers and/or situations


• Cool temperatures when entering food coolers

Physical requirements

• Long periods of standing and walking.


• Frequent motions include bending, twisting, squatting, pushing, pulling, and reaching. 


• Manual and repetitive tasks.


• On occasion, you may be required to lift up to 22.5 kg (50 lbs).