Front Office Manager

Adagio Aparthotels

Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.

Adagio London Whitechapel is home to 132 modern apartments.Our aparthotel is ideally located in the heart of London, right next to the Tower Of London and Tower Bridge

• Maintains close relationships with guests throughout their stay in order to foster loyalty
• Anticipates guests' needs to create a wow experience
• Conveys the Brand & hotel's image
• Develops employees' motivation and team spirit by creating a good working atmosphere
• Takes part in or validates recruitments
• Organises the welcome and integration of new employees
• Prepares and/or checks work schedules in line with activity forecasts
• Carries out annual performance annual assessment for team members and sets targets
• Draws up the training plan and follows up implementation
• Helps employees improve their skills and provides support for career development
• Ensures that invoicing and cash operations procedures are respected
• Draws up the annual budget for the department, analyses results and implements any corrective actions required
• Manages the department's headcount for optimum efficiency
• Is responsible for the efficient running of the department

• Ability to anticipate
• Team spirit
• Guest oriented and service minded
• Leadership
• Well organised
• Sales oriented
• Good administrative skills
• Has a strong sense of ethics, leads by example
• Excellent presentation
• Stress resistance