FT Transitions Caseworker

Job Type: Permanent Full-Time, 8:30-4:30pm, Tues to Sat

Pay:  $24.95 per hour 

About the Role

As a Transitions Caseworker, you will play a key front-line role in supporting clients as they navigate pathways out of homelessness and into housing stability. Using a Housing First and Recovery-Oriented approach, you will work alongside individuals to identify barriers and build on personal strengths to promote long-term, sustainable recovery and independent living.

Working as part of our Transitions Team, you’ll support clients through all stages of the housing process—from intake and move-in to long-term case planning and community integration. Some of your responsibilities would include:

• Proactively engaging with clients to understand their current needs, barriers, and strengths


• Supporting clients through personalized case management, goal-setting, and progress tracking


• Assist with securing housing—scheduling viewings, lease signings, move-ins, and more


• Help clients overcome practical barriers such as ID, bank accounts, rent payment, and furniture


• Provide one-on-one support for life skills, recovery planning, and goal development


• Collaborate with housing partners and community resources to support client success


• Provide transportation to appointments, meetings, and housing-related activities using an agency vehicle
  


• Ensure accurate documentation including case notes, stats, and housing-related forms
  


• Conduct regular check-ins and maintain professional rapport with clients
  


• Support transitional housing clients with move-ins, inspections, room cleaning, and guest management
  


• Actively participate in team meetings, program evaluations, and community engagement
  


• Follow all agency policies, regulatory standards (MSDS, OH&S, WHMIS), and Accreditation requirements
  


• Be a positive ambassador for Alpha House and its values 

About You

We are looking for a compassionate, motivated individual with strong case management skills and a deep understanding of housing systems, recovery models, and support for vulnerable populations. The ideal candidate would have the following:

• A minimum two-year diploma in a social science discipline, or currently enrolled


• 2+ years of housing case work experience, ideally with vulnerable populations


• 1+ year of experience in addictions or mental health support


• Solid knowledge of Calgary’s housing, shelter, and social services systems


• Skills in harm reduction, trauma-informed care, crisis management, and recovery-oriented systems of care


• Strong written and verbal communication and interpersonal skills


• Ability to work both independently and collaboratively in a fast-paced environment


• High ethical standards and respect for client confidentiality and dignity


• Comfort with documentation, MS Office, and case management software

Position Requirements

• Class 5 (Non GDL) driver license, clear driver's abstract, 3 years of driving experience and comfortable driving agency vehicle


• Physically able to assist clients from prone/sitting positions and lift items up to 35 lbs


• Able to provide a Vulnerable Sector Search, valid within the last six months, that does not contain any results material to the position


• Able to complete FOIP & “It’s your Move” training, or equivalent Patient Lift training

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

• Meaningful work supporting vulnerable populations


• Medical Benefits after six months of continuous work


• Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!