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Full Time Security Operations Centre Operator - Baycrest Hospital - Nights

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Job Description - Full Time Security Operations Centre Operator - Baycrest Hospital - Nights

Paladin Security is Hiring a Full Time Security Operations Centre Operator!

Location: Toronto, ON
Site: Baycrest Hospital
Schedule: Sunday–Thursday, 23:00–07:00 (Nights)
Pay Rate: $20.55/hour
Employment Type: Full Time

Overview

Baycrest Hospital is a leading academic health sciences centre offering a full continuum of care for older adults, including independent living, assisted living, long-term care, and specialized post-acute hospital services—all within one campus.

As a Security Operations Centre (SOC) Operator, you will oversee a state-of-the-art healthcare control centre and play a critical role in ensuring the safety and security of patients, staff, and visitors. This position is ideal for candidates looking to develop skills in a fast-paced environment, with opportunities to grow within Paladin or pursue a future career in law enforcement.

Responsibilities

  • Monitor and operate multiple systems, including CCTV, access control, fire panels, and life-safety technologies.
  • Make emergency overhead announcements in accordance with hospital procedures.
  • Answer telephones and dispatch security staff as needed.
  • Assist in tracking and deployment of on-site security personnel.
  • Handle incident call-taking, dispatching, and communication logging.
  • Liaise professionally with visitors, clients, and hospital staff.
  • Manage Lost & Found processes.
  • Control the issuance and return of facility keys and ID/access cards.
  • Issue visitor and contractor badges.
  • Maintain exceptional customer service and professional presentation.
  • Use computer applications, two-way radios, and SOC tools effectively.
  • Apply working knowledge of access control systems and CCTV.
  • Experience in dispatching or supervisory support is preferred.
  • Immunization Record: TB 1+2, MMR, Varicella
  • COVID-19 Vaccination: Fully vaccinated (minimum 2 doses)
  • Valid Ontario Security Guard License
  • Valid CPR & First Aid Certification (Level C, WSIB-approved provider)
  • Vulnerable Sector Check (completed upon hire)
  • Proficient in English (oral and written)
  • Minimum 1–2 years of experience in security

Nice to Have

  • Diploma in Justice Studies or Police Foundations
  • Paid Time Off
  • Health Care
  • Dental
  • Vision
  • Opportunities for ongoing training and professional development
  • Competitive salary and full benefits package
  • Free uniforms
  • Security license reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Daily Pay — Work today, get paid today
  • Inclusive and diverse workplace environment
  • Accommodation available for applicants with disabilities throughout the hiring process
Original job Full Time Security Operations Centre Operator - Baycrest Hospital - Nights posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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