General Manager

Permanent, Full-time | Benefited Position 

Are you a driven, service-oriented manager and leader with excellent communication strengths?

Are you looking to make a difference and impact others in the work you do?

If so, PARC Retirement Livings is interested in you as a General Manager for Cedar Springs PARC, our community in North Vancouver.

The Role

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operation, including resident and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Through engagement and accountability, the role includes leading, supporting and motivating the PARC team to deliver exceptional service and quality. Key accountabilities include:

• Executing and managing organizational policies and programs for operational and financial success, including developing budgets, analyzing and reporting on results and creating strategic plans in conjunction with the corporate office.


• Holding the community leadership team accountable for training and coaching employees to reach their full potential through setting clear goals and expectations, providing constructive feedback and conducting performance reviews.


• Building rapport with each resident by discovering their personal history, likes and dislikes, and family dynamics.


• Continuously representing PARC’s vision and mission to the stakeholders and achieving excellence.


• Developing and maintaining strong relationships with outside professionals, stakeholders, and community organizations in a manner consistent with PARC’s high standards.

Qualifications:

We are seeking a strategic thinker and problem-solver with a glowing track record of implementing strategic, operational and marketing plans, as well as budgets and financial plans.

The ideal candidate has a degree, or equivalent experience and skills in hospitality, business, gerontology or another related field with at least five (5) years’ experience in senior living, hospitality or another related industry, providing strategic and operational leadership. Success in leading and managing employees, cultivating high-performing teams and employee engagement in a collaborative and respectful work environment is also required. Personal qualities include ability to anticipating issues, demonstrate sound judgment in handling confidential matters and utilize appropriate judgment when assessing requirements.

Experience in managing emergency situations and availability on an on-call basis to provide onsite leadership as necessary. A Criminal Record Check, and a TB test is required within the first month of employment.

Who We Are:

PARC is an award-winning developer and operator of independent senior-living communities. Our communities are inspiring spaces, engage with a vibrant community of like-minded people. 

PARC Offers:

• Competitive Compensation and Benefits. In addition to our competitive wages, we offer Extended Health, Vision, Dental, Vision, Life, AD&D and Disability Insurance, and Employee Assistance Program (EAP). Plus: birthdays off with pay, parental top-ups and much more!


• A compelling Vision and Mission. PARC’s Vision is to create exceptional residences where seniors can live a better life. We deliver on this Vision through our Mission, which is to build and operate financially, environmentally and socially sustainable retirement residences.


• A supportive, diverse team and training opportunities. We believe in giving our people opportunities to advance wherever we can.

#IND