Group Manager I, TDS Operations

Group Manager I, TDS Operations page is loaded

Group Manager I, TDS Operations

Apply remote type Hybrid locations Toronto, Ontario time type Full time posted on Posted 3 Days Ago job requisition id R_1351457

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Global Operations and Business Services is a diverse and dynamic group of individuals, whose varied talents and experiences enable us to provide critical infrastructure services that support and/or control the trading, investment, and corporate banking functions of TD Securities. We are committed to innovation with purpose, execution with excellence, and continually improving the employee value proposition. We foster a culture of diversity, inclusion, and community giving. So, if you are zealous, collaborative, innovative, and enjoy visionary thinking, joining our team would be an ideal opportunity for you.

Corporate Lending Operations (CLO) is a team of over 70 experienced professionals who provide loan servicing administration for TD Bank's largest and most complex Corporate clients globally. We also support the enterprise by administering foreign currency loans for personal credit, private banking as well as commercial and retail clients. The CLO team partners with the Credit Management teams and Origination teams to mitigate risk and deliver world class service to our global client base.

Job Description:

As the Manager, the incumbent is responsible for the day-to-day administration of a team responsible for providing operational/transactional support for TDBNA Corporate Lending Clients. The candidate will have to liaise with TDBNA Credit Administration on a regular basis for deal closings and, other queries related to accounts booked in Loan IQ. The incumbent must have knowledge of consortium lending / other multi-lender transactions. This will include overseeing such things as Loan transactions, documentation review, upkeep and maintenance of client profiles / records, daily transactional reconciliation, customer service and day-to-day account operations.

This position is responsible for the interpretation of Loan Agreements and other legal documents in support of the loan facilities. Incumbent must oversee the monitoring of accounts for compliance within the credit terms established ensuring suitable notification to Senior Management as required.

The incumbent is accountable to identify, recommend and implement operational efficiencies to improve the effectiveness of the department.

• Manage a team of individuals who are responsible to service loans for TDBNA and provide work direction in completing processes, transactions, and multi-step lending activities.
• Ensure the quality of team's work and understand its impact on the activities of others within and outside of own function / unit
• Act as the primary point of contact for escalation and problem resolutions for internal groups, partners and/or customers
• Maintain effective relationships with business partners, lawyers and other support groups
• Continually encourage and lead staff to identify, recommend and implement process changes to improve efficiencies
• As appropriate, oversee the delivery of projects and communicate project status on an ongoing basis, escalating where necessary to achieve project objectives
• Able to adapt to changing requirements and manage team through changes

• Proven ability to lead and execute on complex and/ad hoc requests
• Provide ongoing training/coaching to team
• Proven people leader with a passion to lead, coach and motivate a diverse team
• Development of direct reports, able to energize employees through reward and recognition

Other Qualifications/Skills/Experiences:

• Solid understanding of the credit process is an asset
• Solid understanding of Loan IQ
• Proficient Microsoft Suite of products and Mainframe
• Strong organizational and time management skills
• Strong verbal / written communication skills
• Must be self-motivated, strong team player; possess sharp analytical and problem-solving skills
• Ability to work with high profile clients as well as Senior Management.
• Commitment to operational and service excellence
• Strong business acumen and passion for customer service

Education/Accreditations:

• University or college degree

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

 
Accommodation 
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement:

N/A.

#J-18808-Ljbffr