Guest service agent ottawa

CorporateStays.com
is a highly successful entrepreneurial company specialized in luxury serviced
and furnished apartments rentals. Operating in many cities in North America
with brands such as
MontrealStays.com, MyStudioMontreal.com, Torontostays.com, OttawaStays.com
and PanamaStays.com; CorporateStays.com is one of the leaders in this
industry.

To support
their growth and provide an exceptional quality of service to their customers,
CorporateStays.com is now expending their team.

Come and join
a dynamic, dedicated and talented team!

CorporateStays.com is seeking to expand our team. We are currently looking for Guest Services agent.  

We are
looking for a highly motivated, person who will assist in the daily operations
for our furnished apartments. This is a full-time position.  However, the location is downtown and a
car is necessary to work.

Your mission
is to assist clients during their check-in and check-out, satisfying their
needs and make their stay as comfortable as possible. This role requires an enthusiastic, optimistic, organized, highly motivated, and joyful person. 

This position
will cover two key activities:

LOGISTICS:

·         
You ensure the
apartments are well maintained and regularly verify the quality of the
housekeeping staff

·         
You respond to the
specific verbal & written requests and needs of the clients during their
stay

·         
You welcome the
tenants into our suites, review procedures, inventory & how to operate all
appliances & equipment

·         
You supervise all
the tasks of cleaning, laundry and storage for the linen of apartments

·         
You control the
inventories of supplies and equipment for the apartments

ADMINISTRATION:

·         
You maintain
updated records concerning each apartment & are the liaison for all
maintenance work

·         
You organize the
schedules of housekeeping and maintain control logs

·         
You maintain
inventory lists per site of supplies & equipment (set re-order minimums)

·         
You strive to
improve productivity by taking initiatives and trying new ideas

PROFILE

·         
You are out-going,
love to meet people and a “self-starter”, confident in taking initiatives

·         
You speak English
fluently: reading, written and spoken (French and Spanish are a “plus”)

·         
You are comfortable
using general office software programs and navigating the internet

·         
You know how to
manage priorities and organize tasks according to urgency

·         
You are capable of
coordinating and synthesizing information coming from different sources

·         
You are reliable,
well organized and highly motivated to work with the public

·         
You appreciate
teamwork and have excellent interpersonal skills

·         
You present as
confident, courteous and professional; you are able to communicate with high
level corporate clients and demanding customers

This is a real opportunity for
a candidate who wishes to invest in his/her full development in a new and
growing company with lots of potential for career development.

To apply, please send your
resume to:

[email protected]