Guest Services Team Member

$17.85 / hour

This is a vacant position. Candidates must be minimum 18 years of age and be available to work full-time, up to 40 hours a week in order to be considered for employment.

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

You’ll also

• Provide guests with information either over the phone, in person, or through email
• Respond to guest inquiries and resolve issues/concerns promptly and effectively
• Assist guests in planning a memorable and enjoyable visit to the park
• Complete sales transactions including upgrades, redemptions and Group Sales
• Use of various computerized information and sales systems
• Collaborate with all departments to ensure each guest has the Best Day of the Year experience
• Assist the Admissions supervisory team with the operation and closing procedures
• Assist guests with the ride accommodations program and provide information regarding our RAP program
• Assist with other duties as required

 Some of our amazing perks and benefits:

• FREE Admission to Canada’s Wonderland and other parks!
• Earn promotional tickets for friends & family!
• 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food
• FREE and/or discounted admission to many Ontario attractions
• Work with a diverse team in a fun environment.
• Employee events with RIDES, GAMES, and FREE FOOD!

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

• Make our guests happy by delivering amazing experiences and helping them create lifelong memories
• Interact with different people of all ages and backgrounds
• Gain skills, knowledge, and experience that will benefit in your future

• You!
• Applicants that are minimum 18 years of age
• Previous retail sales, customer service, and POS experience
• Individuals that have strong guest service and communication skills
• Strong problem solving and conflict resolution skills
• Candidates that can work outdoors in varying weather conditions
• Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays