Hardware Supervisor

As a Hardware Supervisor with Tofino Co-op, you will support the Hardware Manager in overseeing the day-to-day operations of the department, ensuring excellent customer service, safe work practices, and efficient operations. This role involves coaching, training, and leading team members while fostering a positive, customer-focused environment.

Duties & Responsibilities: 

• Assist in organizing, directing, and coordinating daily department tasks
• Support inventory management, ordering, and staff scheduling
• Supervise, train, coach, and resolve conflicts among Hardware team members
• Ensure timely and accurate completion of orders
• Maintain well-stocked shelves and a clean, organized department
• Ensure all safety guidelines are followed, including proper PPE use, condition and availability
• Process invoices and maintain accurate receiving documentation
• Provide excellent customer service and resolve concerns in a courteous and efficient manner
• Lead and inspire team members to achieve operational and service excellence
• Deliver the brand promise and guest experience, ensuring the feeling of “You’re at home here”
• Work collaboratively with the Hardware Manager, retail advisors and team members to execute programs and initiatives
• Other duties as assigned

Qualifications:

• Secondary school diploma preferred
• Previous experience in construction or a similar field is considered an asset
• Minimum two years supervisory experience preferred, ideally in Hardware or other retail 
• Strong leadership, communication, and interpersonal skills
• Ability to multitask, work under pressure, and meet deadlines
• Basic computer and inventory system knowledge an asset

Working Conditions:

• Flexible - must be willing to work a variety of hours, including weekends and holidays based on the needs of the business 

Physical Requirements:

• Constant standing and walking throughout shift for up to 8 hours
• Physically demanding; frequent lifting and carrying up to 50 lbs
• Kneeling, pushing, pulling, lifting
• Occasional ascending or descending stairs

What Tofino Co-op Offers:

• Full Benefits Plan including Health and Wellness Benefits, Extended Health Care, Dental, Life Insurance, Short-Term & Long-Term Disability Insurance;
• Employer Matched Pension Plan (7.5% Matched);
• Employee Family Assistance Program;
• Competitive wages paid bi-weekly;
• Tuition Assistance;
• Excellent Opportunities for further development and advancement.

If this opportunity speaks to you, we invite you to apply online by July 31, 2026. The starting wage is $24.25.
We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted.

Tofino Co-op embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.