HART Hub Support Coordinator

PROGRAM AREA: Integrated Programs

Employment status: Ongoing

Hours/week: 35

Current vacancy

What We Live By:

• Our Vision:A community without barriers to health and wellbeing. 

• Our Mission: We work with our community to promote and sustain health and wellbeing for all.


• Our Values: Compassion, Social Justice, Courage, Integrity, Adaptability. 

Guelph Community Health Centre prioritizes people who face barriers to health and accessing services, and people who identify as: 

• Homeless or at risk of homelessness 


• Living on low income 


• Newcomers to Canada with language barriers 


• Having moderate to severe mental health and/or addiction issues 


• Having moderate to severe disabilities 


• Indigenous First Nations, Inuit and Métis 


• Black, mixed race and racialized populations 


• Experiencing intersectional oppression 


• 2SLGBTQIA+ 


• Vulnerable children and their families experiencing conflict, isolation or attachment struggles 

BRIEF DESCRIPTION 

The Guelph-Wellington HART Hub offers low-barrier health care, mental health and substance use supports for people (16+) who are experiencing or at-risk of homelessness, with complex health conditions, including moderate to severe mental health and substance use challenges.  As part of the HART Hub, Guelph CHC runs an Intensive Housing and Treatment Team that offers onsite and outreach services, including primary care, episodic health care, support coordination, counselling, access basic needs, treatment, and recovery supports. 

Guelph CHC's HART Hub team will work very closely with other HART Hub programs and community-based organizations supporting the same priority population, including withdrawal management services, crisis stabilization, permanent supportive housing, shelters and outreach teams. As part of a broader community vision to create a continuum of care, Guelph CHC's HART hub team will provide health care, support, connect, refer and engage in shared care planning for HART Hub clients, with the goal of providing wrap-around, stage-matched supports for clients. 

PRINCIPAL JOB DUTIES 

• Identify client-centred goals that lead to outcomes that are meaningful and relevant to the individual 

• Use a trauma-informed approach to deliver stage matched interventions 

• Collaborate with other provider types within the Hub team to provide wraparound care 

• Support clients in navigating social assistance, housing, food security, transportation and other needs as pertains to their well-being 

• Support the development and implementation of care plans that address client’s health, basic needs, mental health substance use, recovery and treatment needs 

• Maintains client records, assessment notes and correspondence within the safeguard of confidentiality 

• Provide accompaniment and advocacy to ensure clients can access the care they need 


• Liaise with other care providers in the system (e.g. Hospital, primary care, outreach services) to support coordinated care for clients 


• Participate in community groups and committees relating to the development and delivery of health care and social services in the community 

KNOWLEDGE, SKILLS & ABILITIES  

• Post Secondary degree or diploma in a social service discipline 

• Emergency First Aid & CPR Level C Certification – Mandatory. 

• Driver’s license and insurance – Mandatory 

• Experience working with individuals marginalized by their mental and/or substance use health, alienated from services, and frequently in crisis, both in-patient and community settings. 

• Demonstrated knowledge of community resources related to the served population in Guelph. 

• Ability to work independently and within an interdisciplinary team environment. 

• Working knowledge of cognitive behavioral therapy and dialectical behavioral therapy an asset. 

• Ability to advocate effectively on behalf of clients to improve access to resources and support clients in meeting their goals. 

• Proficient in Microsoft Office. 

• Engaging, collaborative and creative, astute to clients' needs with the ability to adapt and be flexible.  

• Excellent assessment, communication and organizational skills. 

WORKING ENVIRONMENT   

• Some evening work  


• 60% client/ 1:1 interaction, 40% desk, meetings, frequent change of position 

• Exposed to stress due to dealing with clients in difficult personal circumstances.  
  

We know that experience comes in many forms. If you have some of these qualities and are excited about this opportunity, then we want to hear from you. Please visit our website www.guelphchc.ca and apply using the online application tool. In your application, please include a resume and cover letter outlining how your skills, qualifications, and experience meet the position requirements.

Guelph Community Health Centre is committed to employment equity and encourages applications from all qualified candidates, including individuals from priority populations who may identify as 2SLGBTQIA+, persons with disabilities, Indigenous, First Nations, Inuit and Metis individuals, and members of Black and other racialized communities. 

We thank, in advance, those who apply, but will contact only those who qualify for interviews. 

If at any stage in the selection process you require accommodation, please let us know the nature of the required accommodation.
 
We require that all finalist applicants undergo a Criminal Record Check and Vulnerable Sector Screen through their local Police Services Branch prior to start date.