Job Description - Head Coach (Assistant Supervisor) - North York Shendy's Swim & Training Centre
Role
At Shendy's Swim & Training Centre, our Head Coaches are the leaders on deck. They keep lessons running smoothly, support coaches in the moment, connect with families, and help create a safe, fun, and high-quality swim experience.
This role is perfect for someone who loves teaching, enjoys helping others grow, and can bring calm, confident energy to a busy pool deck.
What You’ll Be Doing
Leading the pool deck and helping each shift run smoothly
Supporting coaches with lesson quality, swimmer progress, and class flow
Teaching swimmers using our proven Small Steps approach
Ensuring Making Waves lesson plans and teaching standards are followed
Providing encouragement, guidance, and feedback to coaches
Engaging with swimmers and celebrating their progress
Communicating with families professionally and warmly
Supporting Day 1, Feedback Day, and Evaluation Day conversations
Monitoring deck safety, class needs, and swimmer experience
Helping organize master sheets, skill tracking, notes, and level updates
Communicating staff, swimmer, or family concerns to the Supervisor or Facility Manager
Supporting emergency procedures and keeping the pool deck safe, tidy, and ready for lessons
What We Offer
Warm pools, approximately 90°F
Small class sizes, up to 3 swimmers per class
Hands-on teaching methods that drive strong progress
Leadership experience in a fun, people-focused environment
Growth opportunities across the company
A team environment where effort gets noticed
The chance to support swimmers, families, and coaches every shift
What We’re Looking For
Positive, confident communicator
Strong leadership skills and the ability to support a team
Reliable, organized, and team-oriented
Great with children, families, and staff
Service-oriented with a genuine desire to help others
Energetic, engaged, and visible on deck
Calm under pressure and able to problem-solve in the moment
Coachable and eager to keep improving
Comfortable giving feedback and helping others succeed
Able to work 2 or more shifts per week
Our team is strongest when it reflects the communities we serve. We welcome different backgrounds, perspectives, identities, and experiences. Diversity makes us better, smarter, and more fun to be around.
Qualifications
Standard First Aid & CPR-C
National Lifeguard
Lifesaving Instructor certification
Making Waves Coach Course (we train you) - preferred
Making Waves Parent & Tot Training - preferred
Customer Service Representative experience is an asset
Schedule
Daytime, evening, and weekend shifts available
Minimum availability of 2 days per week required
Flexible scheduling opportunities available
Benefits
Competitive wages
Leadership and growth opportunities
Referral bonuses for bringing great people to the team
Team socials and events
Free on-site parking
Supportive team environment
Ready to Apply:Submit your resume. We’d love to hear from you.
Exceptional people are rare. We’re hoping one of them is reading this.
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