Head of Event Operations

We're an award-winning, international business media and events company, and currently have an exciting opportunity to join our growing international team. In this role, you’ll primarily have responsibility for managing a team of event coordinators and overseeing the logistics for events across North America and the UK. You will also collaborate closely with our content, marketing and sales teams.

Benefits of the role:

• Great package


• Health and dental - we will pay 100% of your healthcare and dental premiums


• Flexible work – hybrid, flexible working hours with access to vibrant downtown Toronto office


• Training- E-learning support through LinkedIn learning


• EAP –free access to confidential counselling service


• Extra vacation time– earn an extra day of paid vacation for each year that you work for us


• Volunteer leave– one paid day per year to engage in volunteering activities


• Rewards -Access to great employee recognition programs, including quarterly awards, vouchers and travel incentives


• Travel Orange- Work anywhere in the world for up to 12 weeks of the year


• Office Socials- Monthly social events for team building 

Responsibilities include:

• Manage and lead a team of event coordinators delivering events across North America and the UK


• Oversee the full lifecycle of event logistics, from planning through to execution


• Work closely with internal teams (including content, marketing, and sales) to ensure alignment and collaboration


• Ensure the smooth and successful delivery of multiple events across the year


• Act as the primary contact for venues, vendors, and sponsors


• Help integrate and position new event formats (e.g., Future Fest) within the overall events strategy


• Contribute to the strategic planning and development of the 2026 events program


• Track and manage timelines, budgets, and quality standards to deliver exceptional event experiences


• Other duties in line with the above

The ideal candidate:

• Proven experience managing a diverse portfolio of business events, each with unique formats, goals, and operational requirements, ideally across multiple industries or regions.


• Strong strategic thinker and decision maker, capable of shaping event operations strategy while ensuring seamless end-to-end execution.


• Demonstrated success in leading large-scale, high-impact events, with expertise in logistics, vendor management, and stakeholder coordination.


• Experienced team leader, skilled at motivating, managing, and developing a small, high-performing events team in a fast-paced environment. 

Why Key Media:

When choosing to work with Key Media you will join a strong B2B media organization with a committed, friendly and professional team. Offering a dynamic, passionate and fast paced environment, Key Media has created an excellent working culture with flexibility.

About us  

Key Media is a rapidly growing business media company with offices in Sydney, Toronto, Auckland, Manila, Denver, London and Singapore, serving a range of professional services markets across the Asia-Pacific , North America and the UK.  

The organisation’s products operate across key business verticals including Financial Services, Legal, Education, Property and Human Resources, bringing product providers and business communities together through print media, events and online channels. Key Media has an unquestioned reputation for delivering high-quality, timely information in whatever format best suits our customers.  

In just over 22 years, Key Media has grown from the launch publisher of a single B2B magazine to a global business media company with an ever-growing portfolio of market-leading products. Key Media prides itself on its entrepreneurial culture, creating innovative products for the industries in which we operate.  

Central to our business model is a truly platform-neutral approach to media communication. Whether audiences wish to communicate through the pages of a magazine, face-to-face at events, or online through the latest in cutting-edge technology, Key Media has a product to suit their needs.  

“We believe there are no forms of media too old to thrive or too young to explore. We are always adapting and developing and looking for ways to improve our quality and expand our presence within our markets.”

Learn more about life at Key Media here: Life at Key Media on Vimeo