Head of Talent and Capability

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for a Head of Talent and Capability to join our People and Culture team. You will help drive the success of the business through the design, delivery and embedding of a talent and capability strategy which lifts the performance and engagement of Lightspeed. This includes developing a range of learning and development, performance, talent and succession plans as well as supporting other key people initiatives within the business. This role is  also responsible for promoting our culture of diversity and inclusion and driving practices and initiatives which support this and ensure it continues to be part of the Lightspeed DNA! 

What you’ll be doing:

• Partner with the Chief People Officer, P&C Leadership team and the business to develop programmes and initiatives which lift the capability of the business throughout the entire employee lifecycle - from onboarding to manager capability, performance management to succession planning. 


• Develop and embed the People and Capability Strategy, ensuring employees feel valued, engaged, supported and developed at all levels


• Drive a culture of continuous learning, providing opportunities for people at all levels to grow and develop their careers. In particular, ensuring our leaders are supported.


• Lead Diversity and Inclusion at Lightspeed - leading the Director of DEI in delivering a solid framework which ensures DEI is embedded across the entire business - through both our processes and policies and through education and promotion 


• Provide leadership, guidance and coaching to a team of programme managers, instructional designers and facilitators 


• Drive a culture of innovation - leveraging best practices, research and new ways of working 

And a little bit of.... 

• Thought partnering with the CPO and P&C Leadership team on a range of People Initiatives - providing challenge, insights and feedback 


• Collaborating with the People Business Partners and the wider P&C Team


• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role

What you need to bring:

We're looking for a candidate who has experience with the following:

• 10+ years in Talent and Capability, Learning & Development roles or generalist P&C roles with a focus on L&D;


• Experience leading Talent and Capability teams; 


• Experience leading projects from conception to completion; 


• Experience in examining and re-engineering processes and procedures, formulating policy, and developing and implementing new strategies and procedures;


• The ability to build strong stakeholder relationships and the ability to communicate and work effectively within a diverse business. 

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible hybrid environment (3 days/week in office);


• Genuine career opportunities in a company that’s creating new jobs everyday;


• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed RSU program (we are all owners)


• Unlimited paid time off policy


• Flexible working policy


• Health insurance


• Health and wellness benefits


• Possibility for transit fees to be covered


• Paid leave assistance for new parents


• Linkedin learning


• Volunteer day

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.