Healthcare Access Control Officer

Paladin Security is Hiring a Healthcare Access Control Officer!

Location: Inverness, NS
Schedule: Full-Time
Pay Rate: $20.50/hour
Employment Type: Full-Time, Hourly

Overview

The Healthcare Access Control Officer plays a critical role in maintaining a safe, secure, and welcoming environment for patients, staff, and visitors at larger and regional hospitals within the Nova Scotia Health Authority (NSHA). This role focuses on operating advanced AI-powered weapon detection and access control systems while delivering exceptional customer service in a healthcare setting.

Responsibilities

• Operate and monitor AI-based weapon detection and access control systems at hospital entry points
• Engage professionally and empathetically with patients, visitors, and staff during screening procedures
• Respond to system alerts, conduct secondary screening when required, and escalate incidents per NSHA protocols
• Provide clear directions, reassurance, and support to individuals entering the facility
• Maintain accurate documentation of incidents, security concerns, and equipment performance
• Collaborate with healthcare staff, internal security teams, and law enforcement when necessary
• Uphold infection control standards and hospital safety policies
• Support smooth and efficient traffic flow through access control areas
• Contribute to a culture of safety, respect, and inclusivity within the healthcare environment

• Ability to obtain a Nova Scotia Security Licence (as per provincial regulations)
• Standard First Aid & CPR certification (CSA Approved)
• Strong verbal communication, customer service, and conflict de-escalation skills
• Ability to operate advanced security technology, including AI-based detection systems
• Ability to remain calm, professional, and empathetic in high-pressure situations
• Physically capable of standing for extended periods and responding quickly to incidents

Nice to Have (Optional)

• Prior experience in healthcare security, access control, or law enforcement
• Certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• Candidates without these certifications may enroll in Paladin’s UoF/MOAB training program prior to onboarding
• Training costs are fully covered by Paladin with a 6-month commitment (training is unpaid as it is a prerequisite)

• Paid Time Off (PTO)
• Health & Dental Benefits
• Overtime Pay
• On-the-Job Training
• Growth and Career Advancement Opportunities