Healthcare Security Shift Lead- Labrador Health Centre

Paladin Security is Hiring a Healthcare Security Shift Lead

Compensation: $25.85/hour

Schedule: Full-Time

Join Paladin Security – A Career with Purpose

Are you ready to step into a specialized role where your presence and professionalism make a difference every day? As a Tactical Healthcare Security Officer at Valley Regional Hospital, you'll be on the front lines of healthcare safety, working closely with emergency staff and local law enforcement to ensure a secure and compassionate environment for patients, staff, and visitors.

Why You’ll Love This Role:
You’ll respond swiftly to emergency situations, provide support in high-stress environments, and help de-escalate tense interactions—every day is dynamic, meaningful, and team-driven.

Key responsibilities:
The site Shift Lead(s) is responsible for the oversight of the operations of the team, in conjunction with the needs of the site, and will:

• Ensure all site staff adhere to all Paladin Security Policies and NL Health Services Occupational Health and Safety policies and procedures
• Regular communication and engagement with NL Health Services site Management.
• Ensure all Security Officers have received the mandatory site orientation, training and required compliance training
• Ensuring superior customer service skills and a passion for helping people. Able to think quickly on your feet and defuse difficult situations
• Motivates staff and recommends commendations to their respected Supervisor
• Document and investigate security incidents and complaints, ensure all proper documentation is forwarded in accordance with the chain of command in a timely manner.
• Daily paperwork would include advanced reports are completed, sign in sheets, overtime has been checked and authorized, shift swaps are authorized and documented for approval, incident reports documented and written properly. Check for updated documents from the client to action. Any forms or information left by staff for filing or follow up and any other daily paperwork that must be filed or forwarded such as ticket batching.
• Supervise the security officers assigned to the site and act as a resource for security issues in accordance with the health authority and regulatory requirements. Assist all officers with responsibilities delegated to them.
• Assist with departmental site schedule, ensuring that all shifts are covered and assist with coverage where needed.
• There will also be unscheduled and scheduled meetings to attend and last-minute bookings for sick employees or coverage of shifts if necessary.
• Perform site patrols and responding to all necessary codes and calls.
• Assist with conducting regular fire drills and security education sessions. Maintain records and prepare incident reports and other safety and security incident documentation. 
• Perform other duties as requested by the client NL Health Services in conjunction with Paladin management.

• Must live in Happy Valley Goose Bay Labrador
• Must have Standard First Aid & CPR
• Must be comfortable working in a Hospital

NICE TO HAVE:

• Past Leadership Experience
• Past Security Experience

• Competitive pay
• Medical, dental, and life insurance benefits
• Company-paid certifications
• Growth opportunities and internal promotions
• A supportive and diverse workplace

You must be located in the Bridgewater area to be considered. We are unable to accept out-of-area applications.

Ready to make a difference where it matters most? Apply now and help keep healthcare heroes and patients safe.