Healthcare Security Shift Lead - Twillingate

Paladin Security is Hiring a Healthcare Security Shift Lead!

Pay Rate: $21.85/hour
Employment Type: Full-Time

About the Role

Paladin Security is hiring a Healthcare Security Shift Lead for the Notre Dame Bay Memorial Health Centre — a 49-bed facility serving the Twillingate community with both acute care and long-term care services. As a Shift Lead, you’ll play a key role in ensuring safety and security for patients, staff, and visitors, while supervising and supporting the on-site security team.

Key Responsibilities

• Oversee day-to-day operations of the on-site security team.
• Ensure compliance with Paladin Security policies and NL Health Services Occupational Health & Safety standards.
• Maintain regular communication with NL Health Services site management.
• Verify that all officers receive mandatory orientation and training.
• Deliver excellent customer service and defuse difficult situations professionally.
• Supervise, motivate, and support security staff, recommending commendations where appropriate.
• Manage documentation, including incident reports, sign-in sheets, overtime approvals, shift swaps, and client updates.
• Assist with scheduling and ensure shift coverage, including last-minute changes.
• Perform site patrols and respond to security codes and calls.
• Conduct fire drills, safety education sessions, and maintain security records.
• Attend scheduled and unscheduled meetings as required.
• Perform other duties requested by NL Health Services in coordination with Paladin management.

Must-Have Qualifications

• Reside in Twillingate, Newfoundland.
• Previous supervisory/leadership experience.
• Valid Standard First Aid & CPR certification.
• Comfortable working in a hospital environment.

• Health Care

• Dental
• Growth Opportunities