Homelessness Outreach Lead - Housing Services

Lift Community Services focuses on helping all people thrive in the qathet region by reducing social inequities and by providing support and advocacy for anyone who needs it. Our vision is a welcoming, inclusive, and diversity-affirming community that is free of poverty and full of heart. At Lift, we believe a thriving, sustainable community comes from a collaborative, equitable, future-focused approach. 

Our programs and services include employment services, supportive housing and homeless outreach, temporary shelter services, literacy programs and outreach, immigrant services, adult and family on-demand support. We also provide community leadership and development in overdose response planning, poverty reduction planning, and other projects that develop a more connected and resilient community. Lift operates many resource centres in our community, including the local WorkBC Centre, the Community Resource Centre, the Family Place, and the Dr. Elsie Paul Literacy Centre.

Lift Community Services is an equal opportunity employer.  All qualified applicant will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. 

The Position  

Lift is seeking a Homelessness Outreach Lead to support a team that will provide support and assistance to people experiencing homelessness across qathet. Working from a harm reduction perspective, the Homelessness Outreach Lead assists people who are experiencing homelessness by ensuring safer substance use strategies, food, sanitation and social supports are in place. Many of these community members cope with mental health issues and/or substance use issues and may or may not be accessing social supports.

The Homelessness Outreach Lead will work in conjunction with the Lift team, VCH outreach teams and/or community colleagues to engage vulnerable individuals and assist them in accessing health, housing, social services, and shelter as available. The Homeless Outreach Lead will actively participate in building a skilled, cohesive, collaborative support team, including demonstrated commitment to Lift principles and resolving conflict with clients, community partners and others as needed. 

Overview 

• Hours: 35 hours per week (9am - 4:30pm)


• Hourly Wage: $27.15 per hour
  


• Job Type: Temporary until October 2, 2025


• Reports to: Housing Services Manager


• Start Date: ASAP


• Closing Date: April 16, 2025


• Questions? Contact Nova Milford at [email protected]   

Qualifications and Lived Experience

- Previous supervisory experience
- Problem-Solving and Conflict-Resolution skills
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), EMRs, or similar programs. 
- Familiar with local community resources
- Basic understanding of street culture

- Ethically aligned with Harm-Reduction practices

- Knowledge of mental health diagnoses, medications, treatment and support resources

- Demonstrates excellent communication and active listening skills

- Demonstrates concise and ethical documenting skills

- Ability to handle sensitive information and maintain client confidentiality

- Demonstrates professional boundaries
- Ability to remain calm and responsive during crisis incident response
- Awareness of culturally safety 
- Reliable transportation and a valid Drivers License

Other 

• Requires Vulnerable Sector Check and/or Criminal Record Check clearance 

We appreciate all applications, however, only those selected for an interview will be contacted.

As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you.

We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.