Housekeeper

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you!  The Hampton Inn & Suites - Kelowna Airport is currently looking to fill the role of Housekeeper. 

We are also on a bus route, with a stop just outside of the hotel, and our complimentary shuttle also picks up our employees close to the bus loop at UBCO!

This is a dynamic, hybrid position that includes responsibilities across multiple areas, including Room Attendant, Housekeeping Runner, Laundry Attendant, and Public Area Attendant. Daily duties will vary based on operational needs and scheduling.

What you will be doing?

This position involves working at the Four Points by Sheraton and at Hampton Inn & Suites by Hilton Kelowna Airport. You will be responsible for following the duties and responsibilities below to the highest standards:

Guest Rooms & Cleaning

• Clean and service guest rooms to brand standards within required timeframes (approximately 14+ rooms per day, depending on occupancy)
• Strip and replace linens, make beds and sofa beds
• Perform deep cleaning tasks as assigned, using appropriate chemicals and PPE
• Maintain high standards of cleanliness, detail, speed, and accuracy

• Sort, wash and fold linens, including stain treatment
• Stock linen rooms, storage areas, and housekeeping carts
• Maintain organization of carts and linen rooms
• Transport linen from one property to the other through an exterior corridor?

• Clean and maintain public spaces, including washrooms, hallways, fitness centre, pool, lobby, parking lot, hotel entrances, and elevators
• Ensure all areas are clean, stocked, and guest-ready

Guest Service

• Welcome and acknowledge guests in a friendly and professional manner, using 5-10-15 rule
• Anticipate guest needs and provide assistance
• Promote hotel facilities and direct guests as needed

Safety, Standards & Communication

• Follow all the brand standards, training requirements, and company policies
• Report maintenance issues, damages, and safety concerns promptly
• Adhere to health & safety, security, and lost & found procedures
• Maintain cleaning equipment and report any deficiencies
• Communicate effectively with team members and other departments
• Completion of required brand training on-line or in classroom setting

• Perform other duties as assigned by the management team

• Positive attitude with a strong team-oriented mindset
• Dependable, reliable, and punctual (arriving at least 10 minutes before scheduled shifts)
• Committed to delivering high levels of customer service
• Strong communication skills
• Ability to work both independently and collaboratively within a team environment
• Excellent time management and organizational skills
• Ability to work efficiently under pressure and meet productivity expectations
• Available to work a variety of shifts, including days, weekends, and holidays
• Ability to perform physically demanding cleaning duties.
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Carry out routine, repetitive duties efficiently and with strong attention to detail
• Stand, sit, or walk for an extended period of time
• Knowledge of WHIMS and chemical use

What are we looking for?

• Positive attitude with a strong team-oriented mindset
• Dependable, reliable, and punctual (arriving at least 10 minutes before scheduled shifts)
• Committed to delivering high levels of customer service
• Strong communication skills
• Ability to work both independently and collaboratively within a team environment
• Excellent time management and organizational skills
• Ability to work efficiently under pressure and meet productivity expectations
• Available to work a variety of shifts, including days, weekends, and holidays
• Ability to perform physically demanding cleaning duties.
• Able to move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance
• Able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Carry out routine, repetitive duties efficiently and with strong attention to detail
• Stand, sit, or walk for an extended period of time
• Knowledge of WHIMS and chemical use

Perks: 

• Extended Health and Dental Benefits
• World-wide accommodation and dining discounts with Hilton brands
• Employee discounts on accommodations, and dining at our sister properties (Hotel Eldorado, Manteo Resort and Eldorado Marina, and Four Points by Sheraton Kelowna Airport Hotel). 
• An excellent work environment, with a focus on staff recognition and teambuilding
• Room for growth and development.

Don't miss this exciting opportunity to join our Hampton family!