Housing Services Assistant

Job Status: Temporary Full-Time

Union: Non-Union

Number of Positions: 1

Hours of Work: 35

Location: Health & Human Services Building

Closing Date: February 6, 2026 , 11:59pm EST. Applications received after this deadline will not be accepted.

The Municipality of Chatham-Kent has an opening for a temporary full-time Housing Services Assistant in the Housing Services division. This temporary full-time opportunity is for a period up to August 2026.

Job description

The Housing Services Assistant prioritizes and performs a number of administrative tasks required by the Program Manager and supports the Housing Placement Coordinators with various activities and roles related to administering high volumes of applicants through the housing application process. This position provides clerical support to the Housing and Homelessness Committee.

Essential responsibilities

• Demonstrate Chatham-Kent’s core values and competencies


• Perform a wide range of administrative tasks


• Design marketing items to promote Rent Supplement Agreement opportunities for Landlords


• Report, record and track information according to policies and procedures, and as required for statistical purposes


• Receives all rent-geared-to-income (RGI) applications submitted and assess each for completion


• Receive, track and assess applications for completeness


• Conduct Annual Update Reviews for active waitlist as prescribed under the Housing Services Act and ensures active RGI applicant files are-up to date; mmaintain and track all applicants that have requested to be placed on hold for one year


• Arrears Database Administrator for all local Private Non-Profit Housing providers


• Provide support and training to new internal/external trainees (housing provider staff, students and volunteers)


• Attend relevant workshops, conferences, court, information fairs as needed


• Update related databases, track and maintain arrears reports submitted by all Housing Providers monthly


• Coordinate meetings, prepare agendas, take and distribute meeting minutes for the Housing and Homelessness Committee


• Support all Housing Services team members in achieving department objectives while continually seeking new methods and procedures to increase personal and organizational efficiency and effectiveness


• Provide support to new internal trainees (students and/or volunteers)

Essential qualifications

• College certificate or diploma in an office administration related program, with six (6) months to two (2) years of related experience


• Experience in an office administrative role, including maintaining and using databases; file management preparing business correspondence; processing incoming and outgoing mail; presentations; news releases


• Experience coordinating meetings, preparing agendas, booking rooms/facilities and minute taking, recording and distribution


• Excellent customer service skills, including reception duties, researching information for customers, dealing with upset/angry customers


• Good working knowledge of office equipment and procedures (i.e., photocopiers, printers, fax machines, mailing equipment, telephone systems)


• Knowledge of government programs, community agencies, support services and resources


• Knowledge of Provincial Arrears Database


• Analytical and problem-solving skills


• Experience using effective project management strategies


• Strong communication skills, written and verbal


• Experience in website authoring and drafting website content for review/approval by website editor


• Advanced computer skills in databases and spreadsheets, specifically Yardi Rent Café


• Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software program)

Other qualifications

• Knowledge of the Housing Services Act and its Regulations, the Social Housing Reform Act and its regulations, Municipal Freedom of Information and Protection of Privacy Act, (MFIPPA), Freedom of Information and Protection of Privacy Act (FIPPA), as well as other related legislation, is an asset


• Experience working in a social services, housing services, or homelessness services environment, an asset


• Ability to speak and write in French is an asset

Work environment/hours of work

• This position works mostly indoors


• This position works weekday hours, with occasional evening and weekend hours

Background check requirements

Successful candidates will be required to complete a background check prior to commencement of employment. A background check may include the following: education/certification verification and employment reference check. Because of the environment this position will be working in, the successful candidate will be required to furnish an original Police Information Search (criminal reference check) prior to commencement of employment.

Essential physical and/or safety requirements

• Bending: constant twisting (sitting at desk completing daily tasks)


• Sitting: constant sitting in chair (sitting at desk inputting data and meeting with clients)


• Reaching: frequent reaching above shoulder, below shoulder, forward, handling (up to 6.8 kg or 15 lbs) (filing in upper and lower cabinets)


• Hands: constant fine finger dexterity (movement), gripping, mousing (data input)

Benefits

This temporary full-time position has an hourly wage of $30.914 to $35.014 and will receive 15% in lieu of benefits (which includes group benefits, statutory & non-statutory holidays, and non-enrolment in OMERS) and 4% vacation pay. Where a permanent employee is receiving benefits and is the successful candidate for a temporary vacancy, benefits will remain as per the policy manual.

When internal employees are applying to temporary vacancy and want to maintain their permanent status: positions posted as “temporary” may be filled with permanent employees (full-time, part-time and call-in) who want to keep their permanent status provided their ability to be released to a temporary position is reviewed and approved with their current manager/supervisor before submitting an application.

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The Municipality of Chatham-Kent is an equal opportunity employer, committed to fair and accessible employment practices that attract and retain talented employees in a workplace that is inclusive, supportive, and reflective of the diverse community we serve.

Should you require accommodations during the recruitment process, please contact Human Resources & Organizational Development (HROD) at 519-360-1998. Applicant information is collected under the authority of the Municipal Freedom of Information and Privacy legislation and will be used strictly for the purpose of candidate selection.