Description

• Act as a trusted strategic advisor and coach to leaders within the Operations organization, supporting a global client group under the SVP, Operations.
• Partner closely with Directors to drive organizational effectiveness and performance.
• Build strong relationships with leaders to support workforce planning, organizational design, and team performance in a fast-paced and transforming environment.
• Support employee engagement initiatives by collaborating with Centers of Excellence (COEs) and proactively identifying and implementing solutions.
• Lead and support complex employee relations matters, including performance management, investigations, and disciplinary actions.
• Actively contribute to transformation initiatives, including recently integrated business units, ensuring alignment of people strategies with business objectives.
• Manage workforce planning activities, including employee transfers, job profile alignment, job descriptions, role evaluations, and resource planning.
• Contribute to succession planning and leadership pipeline development.
• Analyze people metrics and trends to identify risks and opportunities and develop proactive action plans.
• Support the rollout and adoption of corporate HR programs and initiatives across the client group.
• Ensure compliance with applicable employment laws, policies, and governance frameworks.
• Collaborate effectively within a highly matrixed Operations environment, where execution and cross-functional teamwork are critical.
• Support a globally distributed workforce, with more than half of employees located outside of Canada, requiring cultural awareness and cross-cultural collaboration.
   

Minimum Qualifications

• Bachelor’s degree in Human Resources or related field.
• 5–8 years of progressive experience as a Human Resources Business Partner.
• Experience supporting leadership at the Director level or above.
• Proven experience in change management within a business-driven environment.
• Demonstrated ability to manage employee relations matters independently.
• Experience with workforce planning, organizational design, and talent management practices.
• Ability to work in a fast-paced, complex, and evolving environment.
• Strong interpersonal and communication skills (verbal and written).
• Demonstrated ability to build relationships across all levels of the organization.
• Strong problem-solving and analytical skills.
• Proficiency in HRIS systems (e.g., Workday) and MS Office Suite.
   

Preferred Qualifications

• Experience supporting global or internationally distributed teams.
• Experience in manufacturing, operations, or industrial environments.
• Familiarity with HR support for functions such as Quality Assurance, Quality Control, Health & Safety, or Flight Safety.
• Demonstrated experience working in a matrixed organization.
• Exposure to procurement and supply chain business units.
• Strong cultural awareness and experience working in cross-cultural environments.
• Experience partnering with Centers of Excellence to deliver integrated HR solutions.

Benefits

• Exciting and varied projects within an innovative industry
• Flexible work arrangements, including hybrid work options
• Modern workspaces
• Free parking and access to on-site cafeteria