HR Generalist

Welcome to the NHC 24/7 Team!

Looking for an exciting career in the disaster restoration industry?

Look no further! As a valued team member at NHC 24/7, you will gain the knowledge, skills, and certifications needed to excel in various career opportunities.
 

At NHC 24/7, we offer the following benefits:

• Group Insurance


• Annual Boot Allowance


• Company-Provided Work Clothing


• Premiums for Various Types of Work
   

We are currently recruiting for the following position:

• Mitigation Crew Lead

If you meet the following requirements and would like to join our team, contact us today!

Role Duties and Expectations

           Provide Administrative Support to HR Management

• Perform general administrative duties, including filing, photocopying, scanning, and data entry.


• Prepare and send employee acknowledgment and sign-off forms for review and signature.


• Process employee requests and direct inquiries to the appropriate staff members.


• Record daily employee attendance and time-off requests in BambooHR.


• Coordinate employee vacation requests, obtain approval from the appropriate managers and company owner as required, and communicate updates to HR management.


• Send employee benefits information and enrollment documents when applicable.


• Maintain accurate, organized, and confidential employee records.
  
  Assist with Full-Cycle Recruitment and Selection

• Create new job descriptions and update existing descriptions as required.


• Post and manage job openings on recruitment platforms such as Indeed.


• Maintain and update recruitment tracking systems.


• Review applications, screen potential candidates, and conduct initial candidate pre-screening.


• Coordinate and schedule interviews with candidates and hiring managers.


• Prepare interview documents and related materials.


• Prepare employment offer letters and employment contracts. 
  
  

          Coordinate Employee Onboarding

• Coordinate employee start dates and orientation schedules with supervisors.


• Notify relevant departments and staff members of new hires.


• Prepare and assign onboarding packages to new employees.


• Create employee profiles in BambooHR and Citation Canada.


• Send employment contracts and required onboarding documents for completion and signature.


• Ensure all required employee documentation has been received, completed, and properly filed.


• Coordinate and participate in new employee orientations, including workplace tours.


• Notify IT when a company email account, cellphone, or computer is required.


• Request alarm codes and appropriate building access permissions.


• Inform the Finance Department when a company credit card needs to be ordered or when an employee needs to be added to the company's vehicle insurance policy.


• Prepare employee clothing, personal protective equipment (PPE), and other required onboarding supplies.


• Assign mandatory onboarding training and follow up to ensure completion before the required deadlines.


• Provide new employees with the necessary information and resources to begin their employment.
  
  Coordinate Employee Offboarding

• Prepare and coordinate employee offboarding procedures.


• Communicate with departing employees regarding the return of company property, including clothing, equipment, keys, and electronic devices, and follow up as required.


• Coordinate final payroll information with the Finance Department, including outstanding wages and applicable employment entitlements.


• Provide the Finance Department with the necessary information for preparation and issuance of the Record of Employment (ROE).


• Coordinate the deactivation of employee profiles and removal of access to company systems, email accounts, and facilities.


• Ensure all relevant offboarding documentation is properly filed in the employee's personnel record.
  
  Assist with Employee Discipline and Employment Termination

• Prepare disciplinary documentation, including verbal warning records, written warnings, and suspension letters, as directed by management.


• Draft employment termination letters as required.


• Follow up with employees and supervisors to obtain acknowledgment and signatures on disciplinary documents.


• Document incidents, performance concerns, and disciplinary notes provided by supervisors.


• Maintain accurate records of disciplinary actions, related communications, and supporting documentation in employee personnel files.


• Assist HR management with administrative follow-up throughout the disciplinary process.
  
  WSIB and Workplace Incident Administration

• Ensure employees complete workplace incident report forms as soon as possible following an incident.


• Collect, organize, and maintain relevant workplace incident documentation.


• Complete and submit the Employer's Report of Injury/Disease (Form 7) through the WSIB online portal when required.


• Coordinate administrative follow-ups with employees, supervisors, and management regarding workplace incidents and WSIB matters.
  
  Training and Certification Coordination

• Maintain employee training records and the certification compliance calendar, including training completion dates and certificate expiry dates.


• Coordinate and schedule mandatory employee training and required refresher courses.


• Coordinate IICRC training and track the Continuing Education Credits (CECs) required to maintain certifications.


• Coordinate asbestos-related training and maintain required Ministry of Training, Colleges and Universities (MTCU) documentation.


• Monitor and coordinate the renewal of required certifications, including Working at Heights (WAH), WHMIS, and IICRC continuing education requirements.


• Follow up with employees regarding outstanding or expiring mandatory training.


• Ensure completed training certificates and supporting documentation are properly recorded and filed in employee personnel records.
  
  Employee Performance Reviews and Evaluations

• Track employee probationary periods and annual performance review dates.


• Remind supervisors and managers of upcoming and overdue probationary assessments and annual performance reviews.


• Prepare performance evaluation forms and send them to employees for completion.


• Coordinate performance review meetings between employees and supervisors.


• Participate in performance review meetings when required.


• Follow up on outstanding evaluations and required signatures.


• Save completed performance evaluations in the appropriate employee personnel files.
  
  Organize and Maintain Company Policies and Procedures

• Update company policies and procedures based on approved changes.


• Format, organize, and maintain company policy documents to ensure consistency and professionalism.


• Distribute updated policies and acknowledgment forms to employees when required.


• Follow up to ensure employees have reviewed and signed the necessary documents.


• Maintain properly organized records of company policies and employee acknowledgments.
  
  Maintain HR Inventory and Employee Supplies

• Conduct regular inventory checks of employee clothing, PPE, and other HR supplies.


• Maintain accurate inventory records, update tracking spreadsheets, and monitor stock levels.


• Prepare and coordinate clothing and supply orders as required.


• Organize and distribute employee clothing and equipment.


• Maintain records of company-issued clothing and equipment.
  
  Employee Events and Recognition

• Plan and coordinate the company's annual holiday party, including venue arrangements, entertainment, invitations, and employee attendance tracking.


• Coordinate the selection, purchase, and distribution of employee gifts for company events and special occasions.


• Prepare and distribute the annual Employee of the Year voting forms and track employee participation.


• Coordinate the ordering of employee recognition plaques, including the Employee of the Year award and service anniversary plaques for employees celebrating 10 and 20 years of employment.


• Communicate with vendors to coordinate pricing, orders, personalization, and delivery of employee recognition items.
  
  Additional Administrative Responsibilities

         Provide Administrative Support to Operations and Project Managers

• Assist the Operations Department with daily administrative and scheduling activities.


• Prepare and organize work orders for daily operations.


• Contact clients to schedule, confirm, reschedule, or cancel appointments.


• Enter and update appointments in the company scheduler.


• Maintain accurate job notes and status updates in the scheduling system.


• Communicate with contractors and follow up by email regarding job updates, scheduling, and outstanding information.


• Prepare and send Encircle Report


• Prepare complete reports regarding affected contents and submit them to the appropriate contractor or authorized party for review and disposal approval.


• Upload work authorization forms and non-restorable contents disposal authorization forms to Encircle for client review and signature.


• Follow up on outstanding client authorizations and approvals.


• Provide administrative and coordination support to Project Managers as required.


• Assist with other operational administrative tasks to support daily workflow.
  
  

         General Administrative Support

• Provide administrative support to other departments during employee vacations or absences.


• Assist the Accounting Department with various administrative tasks as needed.


• Assist with preparing reports for management.


• Record meeting minutes when required.


• Participate in company committees and special projects.


• Perform other related duties as assigned.
  
  

Requirements

• Experience with data entry


• Experience with administrative work


• Bilingual (English and French)


• Valid driver’s license


• Clean criminal record check before start date


• Strong organizational skills


• Excellent teamwork skills


• Experience working in an office environment


• Strong written and verbal skills in both French and English to communicate with all levels of the executive team, colleagues and employees


• Computer literacy, including effective working skills of MS Word, Excel, PowerPoint and e-mail required


• Excellent time management skills


• Politically and culturally sensitive


• High level of discretion with sensitive and confidential information

Working Conditions

• Fast paced environment


• Multi-Tasking


• Sitting and working at a computer for an extended period of time


• Staff of 50+ employees


• Overtime if needed


• Construction oriented company with disruptive environment at times


• Casual dress


• On-site parking


• Weekly direct deposit pay